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Field Service Technician

1 month ago

Madison, Wisconsin, United States Gordon Flesch Company Full time
About the Role

We are seeking a highly skilled Field Service Technician to join our team at the Gordon Flesch Company. As a Field Service Technician, you will be responsible for providing technical support and maintenance for our customers' printers and multi-functional devices.

Key Responsibilities:

  • Complete technical training and development programs to enhance your skills and knowledge.
  • Work independently to troubleshoot and resolve technical issues with printers and MFDs.
  • Develop and maintain a strong understanding of printer and MFD technology.
  • Provide exceptional customer service and support to internal and external customers.
  • Manage service call assignments and dispatches using mobile software.
  • Accurately maintain car stock inventory and efficiently manage service calls.

Requirements:

  • High school diploma or equivalent.
  • Good organizational and communication skills.
  • Ability to lift 75 pounds and maintain a valid driver's license.
  • Access to a reliable vehicle with secure storage for company property.

Preferred Qualifications:

  • Basic understanding of electronics and mechanical systems.
  • Basic understanding of network connectivity.

The Gordon Flesch Company offers a comprehensive benefits package, including medical, dental, and 401(k) plans. We are an equal opportunity employer and welcome applications from diverse candidates. For more information about our benefits and company culture, please visit our website at www.gflesch.com/careers.