Director of Laboratory Operations
21 hours ago
The Director of Laboratory Operations is responsible for overseeing the staff and operations within the Mount Sinai Health System at the assigned campuses to ensure optimal results and high employee engagement.
The Director ensures that the department is run according to institutional policies and any applicable regulatory requirements. Serves as liaison with external funding agencies, regulatory agencies, and other collaborating institutions. Assists Senior management in the development of new initiatives.
Responsibilities include developing a comprehensive knowledge of Mount Sinai Health System policies and procedures and all regulatory governing agencies.
Key Responsibilities:
- Establishes goals and objectives for the department that are consistent with Mount Sinai Hospital or School of Medicine's policies and federal, state, and local regulations.
- Defines the scope of specific departmental projects and analyzes requirements to execute those projects successfully.
- Ensures cross-departmental consistency in meeting and administrative compliance standards.
- Provides leadership and guidance to faculty and staff in matters related to understanding of overall departmental goals and objectives and individual roles and responsibilities.
- Oversees operations to support Mount Sinai Health System and the Icahn School of Medicine of Mount Sinai.
- Uses data and fact-based problem-solving techniques to improve processes and outcomes.
- Ensures that all operations run according to institutional and departmental policies and in accordance with any government or regulatory requirements as applicable.
- Recruits, orients, trains, coaches, counsels, mentors, disciplines, and evaluates staff in accordance with all internal policies and procedures.
- Assigns accountabilities, delegates tasks and responsibilities, and plans, monitors, and appraises job performance.
- Develops, maintains, and reconciles departmental budget with financial responsibility and oversight for department or division.
- Regularly reviews policies and procedures and makes changes or recommends changes to superiors as necessary.
- Establishes and maintains collaborative relationships within and outside of the Health System to identify and support local and corporate initiatives.
- Serves as the department representative to the institution, serving and participating on committees and on projects as invited and requested.
- Responsible for creating, reviewing, and/or updating policies and procedures pertaining to department-specific goals and objectives.
- Plans budget needs by analyzing short and long-term program plans.
- Collaborates with the Chief Financial Officer to assure the completion of the annual budget and financial monitoring.
- Assures the financial systems are in place to properly run the department.
- Ensures compliance with MSMC policies and procedures.
- Participates in the approval process for clinical operation financial transactions for the laboratories.
- Implement quality assurance programs and oversees monitoring activities to meet standards and regulations of accrediting agencies such as The Joint Commission on the Accreditation of Healthcare Organizations (TJC), New York State and City Department of Health (NYSDOH), College of American Pathologists (CAP).
- Oversees activities of the Residency Coordinator and oversees the Residency Training Program, including budget preparation, review of expenditures, and sign of payments and stipends.
- Serves as a mentor and coach in Lean Strategy development, the deployment of Lean methodology, change management, and problem-solving.
Requirements:
- Bachelor's Degree Required, Master's Degree Preferred.
- Minimum of seven years experience in health care operations leadership.
- Minimum of ten years experience in laboratory operations.
- Experience in strategic planning and execution, formulating policy, building and developing financial plans, managing resources, and leading successful teams.
- Strong capability in data analytics and ability to utilize data for problem-solving and root cause analysis to drive continuous improvement.
- Proven track record of achieving breakthrough results through implementation of large-scale projects and value-added change.
- Minimum of 3 years direct experience with Lean or Six Sigma experience strongly preferred.
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