Service Desk Analyst

About the OpportunityThe Deal Desk Analyst will play a critical role in supporting the Global Revenue Team by providing quoting and deal structuring expertise. This individual will work closely with Revenue Operations, Contracts, Finance, and Legal teams to ensure seamless deal execution and customer satisfaction.Key ResponsibilitiesCollaborate with internal...

Job SummaryThe IT Help Desk Analyst will provide technical assistance to computer system users and perform problem determination and resolution for all end-user support. This role assists in the design, installation, maintenance, and general support of the user environment, including systems installation and servicing, troubleshooting, problem determination,...

Job SummaryWe are seeking a highly skilled Service Desk Analyst to join our team at HASI. As the initial point of contact for IT and customer support, you will be responsible for ensuring the proper operation of workstations and other endpoints, enabling end users to focus on business tasks.Key ResponsibilitiesProvide prompt and responsive in-person and...

Job Title: Open Source Intelligence AnalystAbout the Role:Nakupuna Consulting & Sales, LLC is seeking an experienced Open Source Intelligence Analyst to join our team. As an Open Source Intelligence Analyst, you will be responsible for conducting all-source analytic production on sources and products of information available from public, private, and U.S....

Job Title: Senior Service Desk RepresentativeJob Summary:As a Senior Service Desk Representative at Hyundai AutoEver America, you will be responsible for providing initial employee support for technical inquiries received via various channels. You will assess the nature of problems and resolve basic support issues, troubleshoot software and hardware issues...

About Sidoti & Company, LLCWe are a New York-based broker-dealer focused on providing institutional-quality equity research on publicly traded companies within the small- and micro-cap universe. Our clients include institutional investors seeking in-depth analysis and insights on these companies.About the RoleAs a Financial Services Analyst, you will:·...

At LHH, we are seeking a skilled Technical Support Leader to join our team. This role is responsible for managing the help desk team and ensuring timely and accurate customer service delivery.Key ResponsibilitiesLead the help desk team and evaluate performance to ensure exceptional customer serviceContribute to improving customer support by actively...

We are seeking a skilled Help Desk Manager to lead our technical support team at LHH. The ideal candidate will have a solid technical background, excellent communication skills, and the ability to motivate and manage a team.Key ResponsibilitiesManage the help desk team and evaluate performance to ensure timely and accurate customer serviceContribute to...

Job SummaryWe are seeking a highly skilled Help Desk Specialist (Senior) to join our IRS Customer Support Services (CSS) IT Service Desk team.Key ResponsibilitiesOversee the daily operations of the IRS Service Desk, ensuring alignment with IRS policies and guidelines.Coordinate efforts among subcontractors, team members, and other contractors to achieve...

Job Summary:We are seeking a highly skilled Sales Desk Professional to join our team at Insight Global. As a Sales Desk Professional, you will be responsible for processing and managing customer orders, developing customer relationships, and providing exceptional customer service.Key Responsibilities:Answer incoming customer phone calls and provide...

Help Desk Lead/ManagerElan Partners is seeking a skilled Help Desk Lead/Manager to join our team. As a key member of our IT department, you will be responsible for leading our help desk team and ensuring the delivery of exceptional customer service to our clients.Key Responsibilities:Lead and manage the help desk team to ensure timely and effective...

Job SummaryThe Service Desk Lead will oversee the IT Support team, ensuring it delivers exceptional customer service and timely technical support for moderately complex end-user computer and software issues, thereby ensuring end-user productivity. This position is responsible for supporting the installation, configuration, and ongoing functionality of...

About the Role:This position is responsible for maintaining standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN, servers, and disaster recovery.Key Responsibilities:Provide diagnostic support to the System and Network Engineering Teams and the Service Desk in...

Job Title: Help Desk SpecialistJob Summary: DecisionPoint Corporation is seeking a skilled Help Desk Specialist to join our IRS Customer Support Services (CSS) IT Service Desk team.Key Responsibilities:Provide remote support for IT Service Desk Tier 1 requests, including software installation, upgrades, troubleshooting, and resolving hardware and software...

Job Summary:The IT Service Delivery Analyst is responsible for ensuring the efficient delivery of IT services to meet business requirements. This role plays a critical part in the successful implementation of IT changes by reviewing requests for changes, running the morning CAB meeting, distributing IT change communications, and auditing changes for...

As a Senior Business Analyst in the Account Service Group, you will be responsible for interfacing with internal groups, including kitchen buyers and SAP coordinators, as well as members of the Business Process Improvement team and Pricing, Billing, and Menu Specification analysts for assigned accounts.Key responsibilities include:Collaborating with...

Job Summary:We are seeking a skilled Help Desk Technician to join our team at Apex Systems. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving hardware and software issues, and assisting with the installation and configuration of computer systems.Key Responsibilities:Provide...

Position Title: Help Desk Technician IILocation: Wichita KSClearance Requirements: Active Secret ClearancePosition Status: ContractPay Rate: $18/hour on W2Experience: Minimum of 1 year in a related technical support or help desk roleTechnical Skills: Proficiency in troubleshooting and technical support for IT systems, software, and hardwareJob Overview:As a...

Job Title : Help Desk AssociateLocations:. : Onsite in McLean, VA Job Description:We are a level 1/1.5 (Service Desk/Technology Solution Center) support team taking customer calls, live chats, and walk-ins. Our team provides first-level resolutions for incidents and requests when possible.Key Responsibilities:Perform level 1-1.5 support for internal...

Job Title: Help Desk Support SpecialistBusiness Unit: SystemsDepartment: Help DeskReports To: Manager, Help DeskLocation: Summary: Provides first-level technical support to HCLTech's information technology functions.Key Responsibilities Identifies and resolves reported problems related to voice systems, data centers, account administration, email, desktop,...