Lead Eligibility Coordinator

2 weeks ago


Dallas, Texas, United States UnitedHealth Group Full time
Position Overview

As the Eligibility Operations Supervisor, you will oversee a team of Eligibility Representatives, ensuring that all processes are executed efficiently and effectively. Your leadership will be crucial in maintaining high standards of performance and quality.

Key Responsibilities
  • Manage daily activities of the Eligibility Representatives to guarantee timely processing of files.
  • Ensure that all turnaround times are met or exceeded, fostering a culture of excellence.
  • Provide telephonic support to address member eligibility inquiries and group-related questions.
  • Verify enrollment details to maintain accurate records and uphold compliance.
Qualifications

The ideal candidate will possess strong leadership skills, a commitment to quality service, and the ability to motivate a team in a remote work environment. Experience in the healthcare sector and familiarity with technology solutions, such as Microsoft applications, will be advantageous.

About UnitedHealth Group

UnitedHealth Group is a leading health care company dedicated to helping people live healthier lives. We strive to provide innovative solutions and support to our members, ensuring they receive the best possible care.



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