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Lead Operations Strategist

2 months ago

Dallas, Texas, United States Frontier, Inc. Full time


Lead Operations Strategist - Engineering
As the foremost dedicated fiber provider in the United States, we offer high-speed broadband connectivity that empowers millions of individuals and enterprises.

At Frontier, you will contribute to our mission of Building Gigabit America—developing the digital infrastructure essential for the nation's prosperity today and into the future.


Key Responsibilities:

The Lead Operations Strategist (reporting to the VP of Network Deployment) oversees project management for the RDOF (Rural Digital Opportunity Fund) program across 25 states, including invoice auditing and vendor oversight.

You will provide leadership to a team of 4 direct reports, including:
  • Vendor Invoice Auditing Team (VIAT): Comprising 1 Manager and 5 Network Engineers, this team ensures meticulous verification, auditing, processing, and reconciliation of incoming invoices while offering comprehensive training to vendors and internal teams on invoicing protocols.
  • GIS Analysis Team: This team includes 1 Manager and 5 Data Specialists who identify and tag structures that meet eligibility criteria for RDOF and Serviceability requests, coordinating with Regulatory to ensure compliance with established targets.
  • Contract Administration Team: This group consists of 1 Manager and 5 Network Operation Assistants, responsible for developing training for SOW units and maintaining vendor relationships, including contract interpretation and dispute resolution.

This position is remote, allowing you to collaborate with colleagues as needed while working from anywhere in the contiguous United States.


Qualifications:

We seek a candidate with a robust background in government subsidy funding programs and extensive management experience leading a team of managers.

Familiarity with PowerBI or similar reporting tools to effectively communicate with executive management will be advantageous. A solutions-oriented mindset with a positive attitude will contribute to success in this role.

Responsibilities Include:
  • Establishing annual team objectives to meet group metrics while implementing process improvements and cost reductions.
  • Leading team development with a focus on coaching managers and communicating priorities and progress across the organization.
  • Managing multiple projects and priorities through personal involvement, accountability, and ownership of outcomes.
  • Collaborating with various functional teams, including Regulatory, Procurement, Construction, Engineering, and Finance, to achieve results.
  • Guiding the organization through changes as directed by senior leadership.

What We Offer:

Our team is our greatest asset, and we provide benefits to support you and your family, including:

  • Salary Range: $54,000 - $184,000
  • 20 PTO (Paid Time Off) days + 10 paid holidays annually
  • Comprehensive medical, dental, vision, and prescription drug plans from day one
  • 401k matching of 50% on 6% of eligible compensation
  • Benefits for same-sex spouses and domestic partners
  • 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10,000 in adoption assistance

Preferred Background:

A BS degree in Business, Engineering, or a related technical field is preferred, or 6+ years of relevant experience.

At least 4 years of management experience in a technology-focused operations role, combined with knowledge and/or experience in business principles, telecommunications, accounting, finance, engineering, and construction, is essential.

Proven ability to deliver project outcomes within budget and timelines, establish strategic priorities based on geographic uniqueness, and conduct financial analysis to determine the lowest cost of ownership for various technical solutions is required.

Strong analytical skills and experience presenting to senior leadership, along with proficiency in developing materials for diverse audiences, including executive, engineering, sales, marketing, and finance, are necessary.

Familiarity with Frontier's Architecture Standards and Engineering Guidelines, as well as proficiency in company systems such as Infinium, Varasset, Sitetracker, FROGs/GAP, DPI, SharePoint, and PowerBI, is preferred.

Strong working knowledge of Outlook, PowerPoint, Word, and Excel is also required.

At Frontier, we value diversity and inclusion, believing that leveraging diverse perspectives is key to advancing digital connectivity.

If your background offers a unique perspective and aligns with our values, we encourage you to consider this opportunity.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.