Consumer Support Specialist

2 weeks ago


Lebanon, Pennsylvania, United States Compass Health Network Full time

We are excited to announce a $600 sign-on bonus for new hires as we expand our services across various clinics.

The Direct Support Professional (CLI) plays a crucial role in overseeing consumers to guarantee their safety and overall well-being.

This is a part-time role requiring availability on Saturdays and Sundays from 9:00 am to 9:00 pm.

KEY RESPONSIBILITIES

  • Monitor and document noticeable changes in resident behavior, mood, and physical health.
  • Engage in re-motivation, rehabilitation, social reintegration, and behavior modification initiatives.
  • Assist residents in developing self-help skills and appropriate social behaviors tailored to their individual needs.
  • Facilitate and partake in both group and individual activities with residents.
  • Accompany residents to scheduled appointments or as directed.
  • Participate in specialized programs, including adjunctive therapies and one-on-one interactions with residents.
  • Provide basic nursing care, such as monitoring vital signs, applying simple dressings, and ensuring daily care of residents.
  • Support a physician or registered nurse in various diagnostic and treatment tasks.
  • Ensure a safe, clean, and therapeutic environment is maintained.
  • Assist in orienting new residents to the facility.
  • Respond to emergencies as per unit guidelines, aiding residents during crises.
  • Prepare and maintain necessary records and reports.
  • Ensure adequate supplies and equipment are available.
  • Administer medications to clients once certified as a DMH Level 1 Medication Aide.
  • Obtain CPR certification within the first 90 days of employment.
  • Assist clients with transportation as clinically necessary; driving is a key function of this role.
  • Train new staff on fundamental job responsibilities (CLI Shadow Trainer only).
  • Conduct follow-up training for staff as required (CLI Shadow Trainer only).
  • Communicate with clients and/or their families using sign language when necessary (CLI Sign Fluent only).
  • Complete documentation and paperwork within the designated timeframe.
  • Other duties as assigned.

    High School diploma or GED is required.

    EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
  • A minimum of one (1) year of relevant work experience or self-employment is required.
  • A valid unrestricted driver's license at the time of hire, with the ability to obtain and maintain a class E MO driver's license by the end of the 60-day introductory period, is required.
  • Basic computer skills are necessary.

    About Compass Health Network is a nonprofit organization dedicated to providing accessible, comprehensive, and compassionate behavioral health, substance use treatment, family medicine, and dental services throughout Missouri. Our care network includes various facilities and operates under the highest ethical and professional standards, ensuring innovative care tailored to the health needs of the communities we serve. Our mission is to "Inspire Hope. Promote Wellness."

    We are proud to offer a range of benefits, including:
    • Competitive benefits
    • Opportunities for advancement
    • Professional development programs
    • Licensure supervision
    • Mentorship opportunities
    • Tuition reimbursement
    • Scholarship programs
    • Employee Assistance Program
    • Access to Headspace
    • Paid time off and holidays
    • Participation in NHSC Loan Repayment
    We look forward to welcoming qualified individuals who are dedicated to making a positive impact in the lives of others.


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