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Consumer Support Specialist

2 months ago

Lebanon, Pennsylvania, United States Compass Health Network Full time

As part of our ongoing growth, we are excited to offer a $600 sign-on bonus*. Our commitment to serving clients in our communities is stronger than ever, and we need dedicated individuals to help us achieve this goal.

The Direct Support Professional (CLI) plays a crucial role in overseeing consumers to guarantee their safety and well-being.

This is a part-time role, requiring availability on Saturdays and Sundays from 9:00 am to 9:00 pm.

KEY RESPONSIBILITIES

  • Document and report observable changes in resident behavior, attitude, and physical condition.
  • Engage in re-motivation, rehabilitation, resocialization, and behavior modification initiatives.
  • Facilitate the development of self-help skills and social behaviors tailored to individual resident needs.
  • Lead and participate in both group and individual activities with residents.
  • Accompany residents to appointments or as directed.
  • Contribute to specialized programs, including adjunctive therapies and individual interactions with residents.
  • Provide basic nursing care, such as monitoring vital signs, applying simple dressings, and ensuring general daily care of residents.
  • Assist healthcare professionals with various diagnostic and treatment procedures.
  • Maintain a safe, clean, and therapeutic environment for residents.
  • Support the orientation process for new residents.
  • Respond to emergencies according to unit guidelines, assisting residents during such situations.
  • Prepare and maintain necessary records and reports.
  • Ensure adequate supplies and equipment are available.
  • Administer medications to clients once certified as a DMH Level 1 Medication Aide.
  • Obtain CPR certification within the first 90 days of employment.
  • Provide transportation assistance to clients as clinically indicated; driving is an essential function of this role.
  • Train new staff on basic job responsibilities (CLI Shadow Trainer only).
  • Conduct follow-up training for staff as needed (CLI Shadow Trainer only).
  • Communicate with clients and/or their families using sign language when necessary (CLI Sign Fluent only).
  • Complete documentation and paperwork within the required timeframe.
  • Perform other duties as assigned.

    High School diploma or GED is required.

    EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
  • A minimum of one (1) year of relevant work experience or self-employment is required.
  • A valid, unrestricted driver's license at the time of hire, with the ability to obtain and maintain a class E MO driver's license within the first 60 days of employment.
  • Basic computer skills are necessary.

    About Compass Health Network
    We are a nonprofit healthcare organization dedicated to providing accessible, comprehensive, and compassionate behavioral health, substance use treatment, family medicine, and dental services throughout Missouri. Our network includes Royal Oaks Hospital and Adapt of Missouri. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), we uphold the highest ethical and professional standards, delivering innovative care tailored to the health needs of the communities we serve. Our mission is to "Inspire Hope. Promote Wellness."

    Why work with us?

    We believe that our passionate staff are our greatest asset. We are committed to fostering a work environment that is inclusive for both our patients and employees.

    At Compass Health Network, we offer a range of benefits, including:
    • Competitive benefits package
    • Opportunities for advancement
    • Professional development programs
    • Licensure supervision
    • Mentorship opportunities
    • Tuition reimbursement
    • Scholarship programs
    • Employee Assistance Program
    • Access to Headspace
    • Paid time off and holidays
    • Participation in NHSC Loan Repayment
    We welcome inquiries from qualified individuals who wish to contribute to our vision of full, healthy, and productive lives for everyone. We look forward to meeting you.

    *Signing bonuses are paid according to policy; exclusions may apply.

    Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.