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Consumer Support Specialist

2 months ago

Lebanon, Pennsylvania, United States Compass Health Network Full time

As part of our commitment to growth, we are excited to offer a $600 sign-on bonus*. We are dedicated to enhancing the lives of our clients and need your support to achieve this goal.

The Direct Support Professional (CLI) plays a crucial role in overseeing consumers to guarantee their safety and overall well-being.

This is a part-time role requiring availability on Saturday and Sunday from 9:00 am to 9:00 pm.

KEY RESPONSIBILITIES

  • Document and report any noticeable changes in resident behavior, mood, and physical health.
  • Engage in re-motivation, rehabilitation, resocialization, and behavior modification initiatives.
  • Instruct or assist residents in developing self-help skills and social behaviors tailored to their individual needs.
  • Facilitate and participate in both group and individual activities with residents.
  • Accompany residents to scheduled appointments or as directed.
  • Engage in specialized programs including adjunctive therapies and one-on-one interactions with residents.
  • Provide basic nursing support such as monitoring vital signs, applying simple dressings, and ensuring daily care for residents.
  • Assist healthcare professionals with various diagnostic and treatment tasks.
  • Ensure a safe, clean, and therapeutic environment is maintained.
  • Support the orientation process for new residents.
  • Respond to emergencies as outlined by unit guidelines, including assisting residents during crises.
  • Prepare and maintain necessary documentation and reports.
  • Ensure adequate supplies and equipment are available.
  • Administer medications to clients once certified as a DMH Level 1 Medication Aide.
  • Obtain CPR certification within the first 90 days of employment.
  • Assist clients with transportation as clinically necessary; driving is a key responsibility of this role.
  • Train new staff on fundamental job duties (CLI Shadow Trainer only).
  • Conduct follow-up training for staff as required (CLI Shadow Trainer only).
  • Communicate with clients and/or their families using sign language when necessary (CLI Sign Fluent only).
  • Complete documentation and paperwork within the designated timeframe.
  • Other responsibilities as assigned.

    High School diploma or GED is required.

    EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
  • Minimum of one (1) year of relevant work experience or self-employment is required.
  • A valid unrestricted driver's license at the time of hire, with the ability to obtain and maintain a class E MO driver's license by the end of the 60-day introductory period is required.
  • Basic computer proficiency is required.

    Compass Health Network is a nonprofit organization dedicated to providing accessible, comprehensive, and compassionate behavioral health, substance use treatment, family medicine, and dental services throughout Missouri. Our network includes Royal Oaks Hospital and Adapt of Missouri. We adhere to the highest ethical and professional standards, offering innovative care tailored to the health needs of the communities we serve. Our mission is "Inspire Hope. Promote Wellness."

    Why choose us?

    We believe that our passionate team members are our greatest asset. We are committed to fostering an inclusive work environment for both our patients and employees.

    At Compass Health Network, we offer a range of benefits, including:
    • Competitive benefits package
    • Opportunities for advancement
    • Professional development programs
    • Licensure supervision
    • Mentorship opportunities
    • Tuition reimbursement
    • Scholarship programs
    • Employee Assistance Program
    • Access to Headspace
    • Paid time off and holidays
    • NHSC Loan Repayment Participant
    We welcome inquiries from qualified individuals eager to contribute to our mission of promoting healthy, productive lives for everyone. We look forward to connecting with you.

    *Signing bonuses are subject to bonus policy; exclusions may apply.

    Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.