Restaurant Operations Manager

14 hours ago

Corona, California, United States Miguels California Mexican Cocina Full time
Miguel's California Mexican Cocina Manager Job Description

We are seeking an exceptional Manager to join our team at Miguel's California Mexican Cocina. As a key member of our management team, you will be responsible for driving combined team performance in BOH and FOH towards daily excellence in execution and great guest service.

Key Responsibilities:
  • Drive team performance in BOH and FOH towards daily excellence in execution and great guest service.
  • Create a positive spirit of pride and fellowship across the team and in the work environment to promote sales and retention of top talent.
  • Promote guest service proactively and represent the company on guest recovery regarding restaurant level issues/complaints.
  • Work with the GM to actively solicit, interview and select top talent from a pool of external, internal, and referred candidates to fulfill current and future needs.
  • Understand and help manage the financial and operational performance of the business to meet and exceed its goals/metrics.
  • Lead by example through formal performance management, coaching and positive role modeling of service, company policies and procedures and brand standards.
  • Maintain a safe, secure, and healthy environment by establishing, following and enforcing sanitation standards and procedures, complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems, parking lot and walkway.
  • Daily communication with the GM to ensure all tasks, issues and day to day items are handled efficiently and properly.
Requirements:
  • Strong guest service skills.
  • Strong business and relationship building communication skills, verbal and written.
  • The ability to lead and motivate teams and influence people.
  • Great problem solving and priority setting skills.
  • Excellent interpersonal and communication skills.
  • Excellent relationship building skills both with external and internal customers.
  • Attention to detail and excellent organizational skills are a must.
Physical Demands and Work Environment:

While performing the duties of this job, the employee is required to stand; walk; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell.

The team member must occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the team member is exposed to weather conditions prevalent at the time.

The noise level in the work environment is usually moderate and consistent with a restaurant environment.

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