Restaurant Operations Manager

13 hours ago

Corona, California, United States Gecko Hospitality Full time
Job Title: General Manager - QSR

Job Summary:

We are seeking a highly skilled and experienced General Manager to lead our QSR restaurant in Corona, California. As a key member of our team, you will be responsible for overseeing all aspects of restaurant operations, including team leadership, customer service, profitability, and adherence to brand standards.

Key Responsibilities:

  • Manage all aspects of restaurant operations, including staff management, customer service, food quality, cleanliness, and adherence to brand standards.
  • Recruit, train, and develop a high-performing team of employees, fostering a positive work environment and ensuring exceptional service delivery.
  • Monitor and manage financial performance, including revenue, costs, and profitability, while adhering to budgetary guidelines.
  • Implement marketing initiatives and strategies to drive customer traffic and increase sales.
  • Maintain high standards of food safety, cleanliness, and hygiene, in compliance with local health and safety regulations.
  • Conduct regular inspections of the restaurant to ensure compliance with operational standards and identify areas for improvement.
  • Address customer inquiries, concerns, and complaints in a prompt and professional manner to ensure guest satisfaction.
  • Foster a culture of teamwork, communication, and continuous improvement among the staff.
  • Stay updated on industry trends, market competition, and customer preferences to drive innovation and maintain a competitive edge.
  • Maintain effective relationships with suppliers and vendors to ensure timely and quality product deliveries.
  • Collaborate with the franchise owner and provide regular reports on the restaurant's performance.

Requirements:

  • Minimum of 3-5 years of experience in restaurant management, preferably in a fast-food or quick-service environment.
  • Proven track record of successful leadership and team management.
  • Strong understanding of restaurant operations, including customer service, food preparation, inventory management, and financials.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Knowledge of local health and safety regulations and compliance standards.
  • Ability to work in a fast-paced environment and make effective decisions under pressure.
  • Proficient in computer systems and restaurant management software.
  • Flexible schedule, including evenings, weekends, and holidays, as required.

Compensation and Benefits:

  • Competitive base compensation of up to $75,000 per year, based on experience and qualifications.
  • Health insurance benefits are available.
  • Paid time off and vacation policy.
  • Opportunities for career growth and advancement.

About Gecko Hospitality:

We are a niche industry recruiter specializing in hospitality and restaurant placements. With over 22 years of experience, we have helped over 20,000 professionals find great opportunities. If you are a motivated and experienced leader with a passion for delivering exceptional service and leading a successful team, we invite you to apply for the General Manager position at our Corona, California location.

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