Restaurant Operations Manager
2 months ago
About Us
Miguel's California Mexican Cocina is a family-owned restaurant that prides itself on serving high-quality homestyle food and providing exceptional customer service. We are seeking a talented Restaurant Operations Manager to join our team and help us achieve our goals.
Job Summary
The Restaurant Operations Manager will be responsible for leading our team to deliver exceptional guest service and ensuring that our restaurant operates efficiently and effectively. This is a key leadership role that requires strong communication and problem-solving skills, as well as the ability to motivate and inspire our team members.
Key Responsibilities
- Lead by Example: Demonstrate a passion for quality food and exceptional customer service, and lead our team to do the same.
- Drive Sales and Retention: Develop and implement strategies to drive sales and retention, including promoting our menu items and services to our guests.
- Manage Financial Performance: Work with our General Manager to manage our financial performance, including controlling costs and increasing revenue.
- Recruit and Retain Top Talent: Recruit, select, and retain top talent to join our team, and provide coaching and development opportunities to help them grow and succeed.
- Ensure Guest Satisfaction: Ensure that our guests have an exceptional dining experience, and resolve any issues or complaints in a timely and professional manner.
Requirements
- Strong Leadership Skills: Proven ability to lead and motivate a team to achieve exceptional results.
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with our team members, guests, and vendors.
- Problem-Solving Skills: Proven ability to analyze problems and develop effective solutions.
- Attention to Detail: Strong attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
What We Offer
- Competitive Compensation: A competitive salary and benefits package, including paid time off and opportunities for professional growth and development.
- Opportunities for Advancement: Opportunities to advance your career and take on new challenges and responsibilities.
- A Fun and Supportive Work Environment: A fun and supportive work environment that values teamwork and collaboration.
Physical Demands and Work Environment
The Restaurant Operations Manager will be required to stand for long periods of time, walk, reach, and lift up to 50 pounds. The work environment is fast-paced and dynamic, with a moderate noise level.
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