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Customer Support Specialist

2 months ago


Los Angeles, California, United States Michelsgaming Full time
Position Overview:
We are seeking a dedicated Customer Support Specialist to enhance our customer service operations at Michelsgaming. In this pivotal role, you will be instrumental in assisting clients by delivering comprehensive information about our products and services while efficiently resolving any technical challenges that may occur.

Key Responsibilities:
  • Respond to customer inquiries and effectively resolve issues
  • Provide detailed insights into the range of products and services available
  • Address product-related inquiries and manage customer concerns with urgency
  • Keep precise customer records and ensure they are regularly updated
  • Stay informed about the latest offerings to provide accurate guidance
Qualifications:
  • Previous experience in customer service, sales, or a related field
  • Ability to build strong relationships with clients
  • Skilled in prioritizing tasks and managing time effectively
  • Exhibit a positive and professional demeanor consistently
  • Outstanding written and verbal communication skills