Customer Service Representative

6 days ago

Bonney Lake, Washington, United States Lowe's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and supporting the overall success of our store.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Assist customers in locating products, answering questions, and providing product information.
  • Process transactions, handle returns, and resolve customer complaints in a fair and efficient manner.
  • Work collaboratively with other team members to achieve sales goals, maintain a clean and organized store environment, and ensure a positive customer experience.
  • Participate in visual merchandising, inventory management, and other store-related activities as needed.
Requirements
  • 6 months of experience in a retail or customer-facing role.
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings, and weekends.
  • Physical ability to stand for long periods, lift up to 25 pounds, and move merchandise as needed.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
What We Offer

Lowe's is committed to providing a positive and inclusive work environment, with opportunities for growth and development. As a Customer Service Associate, you will enjoy a competitive hourly rate, comprehensive benefits package, and access to training and development programs to help you succeed in your role.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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