Customer Service Ambassador

7 hours ago


Bonney Lake, Washington, United States Washington Federal Full time

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Washington Federal. As a key member of our branch, you will be responsible for delivering exceptional service to our clients, providing a positive first impression, and performing accurate banking transactions.

About the Role

This is an entry-level position that offers a great opportunity for career growth and development. As a Customer Service Representative, you will have the chance to work in a dynamic and engaging environment, where you will be valued for your skills and contributions.

Key Responsibilities

  • Provide exceptional customer service to clients, responding to their needs and resolving issues in a timely and professional manner.
  • Perform accurate and efficient banking transactions, including cash handling and processing.
  • Build strong relationships with clients, understanding their financial needs and providing personalized solutions.
  • Work collaboratively with the branch team to achieve sales and service goals.
  • Stay up-to-date with banking products and services, providing clients with informed advice and guidance.

Requirements

  • High school diploma or equivalent required.
  • Previous experience in customer service, cash handling, or general clerical duties preferred.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Strong attention to detail and accuracy, with the ability to work in a fast-paced environment.
  • Basic computer skills and knowledge of Microsoft Office Suite.

What We Offer

  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
  • Opportunities for career growth and development, with a focus on promoting from within.
  • A dynamic and engaging work environment, with a team-oriented culture.
  • Competitive salary and bonus structure.


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