Customer Service Ambassador
7 hours ago
Job Summary
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Washington Federal. As a key member of our branch, you will be responsible for delivering exceptional service to our clients, providing a positive first impression, and performing accurate banking transactions.
About the Role
This is an entry-level position that offers a great opportunity for career growth and development. As a Customer Service Representative, you will have the chance to work in a dynamic and engaging environment, where you will be valued for your skills and contributions.
Key Responsibilities
- Provide exceptional customer service to clients, responding to their needs and resolving issues in a timely and professional manner.
- Perform accurate and efficient banking transactions, including cash handling and processing.
- Build strong relationships with clients, understanding their financial needs and providing personalized solutions.
- Work collaboratively with the branch team to achieve sales and service goals.
- Stay up-to-date with banking products and services, providing clients with informed advice and guidance.
Requirements
- High school diploma or equivalent required.
- Previous experience in customer service, cash handling, or general clerical duties preferred.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
- Strong attention to detail and accuracy, with the ability to work in a fast-paced environment.
- Basic computer skills and knowledge of Microsoft Office Suite.
What We Offer
- A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
- Opportunities for career growth and development, with a focus on promoting from within.
- A dynamic and engaging work environment, with a team-oriented culture.
- Competitive salary and bonus structure.
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