Customer Service Representative

1 week ago


Moses Lake, Washington, United States Planet Fitness Full time
{"title": "Member Service Representative", "description": "Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Planet Fitness. As a Member Service Representative, you will be responsible for providing exceptional customer service to our members, prospective members, and guests. Your primary goal will be to create a positive member experience by addressing their needs and concerns in a timely and professional manner.

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Assist with maintaining the neatness and cleanliness of the club.
  • Respond to member questions and concerns in a timely and professional manner.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
What We Offer

We offer a competitive hourly rate of $1.00 per hour and a fun and supportive work environment. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.

", "company": "Planet Fitness", "location": "Moses Lake, WA"}

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