Central Operations Representative I, II, or III

1 month ago

Colorado Springs, Colorado, United States ANB Bank Full time
Job Summary

ANB Bank is seeking a highly skilled and detail-oriented Central Operations Representative to join our team. As a key member of our operations team, you will be responsible for ensuring the integrity of our deposit system and providing exceptional customer service to our customers.

Key Responsibilities
  • Maintain a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements and other banking regulations.
  • Support the company's Mission, Vision, and Values by providing excellent customer service and building meaningful relationships with our customers and within our communities.
  • Process a variety of mail requests and complete maintenance as required.
  • Receives, records, and processes all legal requests related to deposit accounts, including garnishments, levies, and subpoenas.
  • Perform backroom functions necessary to ensure the ongoing integrity of the deposit system.
  • Review and maintain central file of completed Hold Notices to ensure ongoing compliance with Reg. CC.
  • Review and input foreign check collection items on a daily basis through outside vendor.
  • Maintain tracking log of teller differences and prepare monthly Branch difference reports.
  • Perform detailed verification of daily system maintenance reports.
  • Perform ongoing review of system exception reports.
  • Assist in training new employees and assist co-workers with Central Operations duties.
  • Have cross-trained in a variety of specialized functions within the financial institution.
  • Have a solid understanding of all responsibilities and work flow of the department and is able to achieve set standards within the department.
  • Write and review procedures for the department as needed.
Requirements
  • High school diploma or general education degree (GED) required.
  • One to two years of financial industry and/or customer service experience, or an equivalent combination of other work history and/or education.
  • Intermediate experience with Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint preferred.
  • Intermediate understanding of banking products, services, forms, and regulations preferred.
Work Schedule

Monday - Friday, 8:00am - 5:00pm

Equal Opportunity Employer

ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law.

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