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Administrative Support Specialist

2 months ago

Montgomery, Alabama, United States Carr Riggs & Ingram Full time
CLIENT SERVICES ASSOCIATE

At Carr Riggs & Ingram, we believe in empowering our employees to shape their own career trajectories. We encourage you to explore the various opportunities we offer and discover how we can assist you in redefining your professional journey.

Key Responsibilities:

This Client Services Associate role is pivotal in assisting the Office Manager with a variety of administrative duties essential to a thriving professional services environment. Responsibilities include, but are not limited to:
  • Managing incoming calls and directing them appropriately
  • Facilitating client interactions and ensuring a welcoming atmosphere
  • Supporting billing processes, including payment handling and accounts receivable
  • Coordinating the shipping and receiving of packages through various carriers and ensuring proper distribution
  • Maintaining a tidy and organized office and kitchen area, including inventory management
  • Overseeing office supplies, ensuring timely restocking and maintenance of refreshments.
  • Engaging in cross-training initiatives to support various administrative functions across departments
  • Collaborating with team members on projects and tasks beyond standard responsibilities.
Qualifications:
  • A minimum of 3 years of experience in customer service and general office operations
  • Proficient in managing phone systems, document filing, scanning, faxing, and postal services
  • Exemplary professional appearance and communication skills, both written and verbal
  • Intermediate to advanced proficiency in Microsoft Word, Excel, and Adobe PDF
  • Familiarity with electronic document management systems and e-signature platforms
  • Availability for full-time work from Monday to Friday, with potential overtime during peak periods.
  • Comfortable with technology and quick to learn new software applications.
Applicants for positions with Carr Riggs & Ingram must be legally authorized to work in the United States. Employment eligibility verification will be conducted at the time of hire.

Carr Riggs & Ingram offers a robust benefits package. For further details regarding our benefits and workplace culture, please visit our careers page.

At Carr Riggs & Ingram, we integrate your professional aspirations with your personal goals, fostering an inclusive environment for every individual, from interns to partners. Our diverse service offerings and collaborative approach enable us to assist clients across various industries in achieving their objectives.