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Patient Access Coordinator

2 months ago

Birmingham, Alabama, United States Grandview Medical Center Full time

Role Overview: The Patient Access Coordinator is responsible for the comprehensive collection, analysis, and documentation of patient demographic, insurance, financial, and clinical information from various sources. This role is essential in ensuring that all necessary information and signatures are gathered for effective scheduling, registration, and billing processes.

Key Responsibilities:

  • Conduct thorough screenings to ensure compliance with payer requirements regarding medical necessity and pre-certification.
  • Complete third-party eligibility and benefit verification to secure accurate payment.
  • Engage with patients and their representatives in a compassionate and customer-focused manner, addressing their needs and clarifying the hospital's revenue cycle expectations.
  • Assist in resolving personal liabilities through various payment options.

Qualifications: A High School diploma or GED is required. De-escalation training is also necessary for this position.

About Grandview Medical Center: Grandview Medical Center is a regional referral center and tertiary-care facility, recognized for its comprehensive medical and surgical services across multiple specialties. The hospital is committed to providing equal employment opportunities to all individuals, ensuring a diverse and inclusive workplace.