Commercial Lines Account Professional
3 weeks ago
About the Role:
The Commercial Lines Account Manager is a critical position at APR, requiring a skilled professional to manage a diverse portfolio of commercial insurance accounts. This individual will serve as the primary point of contact for clients, building strong relationships by understanding their needs and providing exceptional service.
Responsibilities:
- Oversee and manage a book of commercial lines accounts to ensure high levels of customer satisfaction
- Respond promptly and professionally to client inquiries regarding policy and coverage
- Conduct policy reviews, recommend coverages, and prepare proposals for renewal business and/or additional lines of coverage
- Work closely with producers to market new business and negotiate renewals, ensuring optimal coverage/cost ratios
- Establish and maintain strong relationships with carrier representatives and underwriters
- Understand and utilize agency management software and carrier online rating portals efficiently
- Maintain accurate and detailed client and policy information within the agency management system
- Stay informed about changes in the insurance industry and engage in continuous professional development to enhance technical knowledge and capabilities
Requirements:
- A minimum of 5-7 years of experience in commercial lines account management or related role in the insurance industry
- Property and Casualty license required
- Preferred designations: Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), or equivalent
- Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360
- Strong knowledge of various types of commercial insurance policies
- Excellent written and verbal communication skills to effectively communicate with clients, team members, and carriers
- Ability to manage multiple tasks, set priorities, and meet deadlines
- Proficient with Microsoft Office Suite or related software for producing professional reports, spreadsheets, and presentations
$70k-$80k base salary, Los Angeles, CA | Remote Days
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