Ambulatory Services Representative

2 days ago


Worcester, Massachusetts, United States U Mass Memorial Health Full time

We are seeking a highly skilled and compassionate Ambulatory Services Representative to join our team at UMass Memorial Health. In this role, you will play a vital part in ensuring the smooth operation of our Diabetes Clinic.

Key Responsibilities:

1. Greet patients and visitors, confirming appointments and verifying demographic and insurance information.

2. Collect co-payments from patients and obtain signatures for treatment authorization and insurance/billing information.

3. Assess patients' needs, providing referrals to financial counseling, interpreter services, and social services as needed.

Requirements:

1. High School Diploma required; Associate's or Bachelor's degree preferred.

2. 3 years of related experience, or equivalent combination of education and experience.

3. Excellent communication and human relations skills, with the ability to work in a fast-paced environment.

What We Offer:

At UMass Memorial Health, we value our employees and offer a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for professional growth and development.

Our Standards of Respect:

We strive to make respect a part of everything we do, and our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind.

Equal Opportunity Employer:

UMass Memorial Health is an equal opportunity and affirmative action employer, committed to diversity and inclusion in the workplace.



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