Ambulatory Services Coordinator, Family Medicine Clinic
1 week ago
We are seeking a highly skilled and detail-oriented Ambulatory Services Representative to join our team at UMass Memorial Health. As a key member of our Family Medicine Clinic, you will play a vital role in ensuring the smooth operation of our patient access services.
Key Responsibilities- Greets visitors and patients for scheduled and urgent care appointments, verifying patient demographic and insurance information.
- Collects co-payments from patients and maintains accurate records.
- Assesses patients' needs, providing financial counseling, interpreter services, and social services as needed.
- Schedules urgent care appointments and directs phone calls to clinicians or responds to patients' inquiries.
- Collaborates with insurers to obtain prior-authorizations for procedures and tests.
- Follows guidelines for referral management and ensures compliance with regulations.
- Verifies eligibility for procedures or tests and follows up to correct discrepancies.
- Performs administrative and clerical duties, including data entry, filing, and relaying messages to clinicians and staff.
- High School Diploma required; Associate's or Bachelor's degree preferred.
- 3 years of related experience, or equivalent combination of education and experience.
- Ability to use specialized applications software and computer systems.
- Excellent communication and human relations skills.
At UMass Memorial Health, we are committed to providing exceptional patient care, academic excellence, and leading-edge research. We are a diverse community of caregivers, and we strive to make respect a part of everything we do. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind. If you share these values, we encourage you to join our team and help us make respect our standard for everyone, every day.
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Ambulatory Service Representative
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Worcester, Massachusetts, United States U Mass Memorial Health Full timeJob SummaryWe are seeking a highly skilled Ambulatory Service Representative to join our team at UMass Memorial Health. As a key member of our primary care clinic, you will play a vital role in ensuring the smooth operation of our outpatient services.Key ResponsibilitiesProvide exceptional patient care and support, including greeting visitors, verifying...
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Ambulatory Services Representative
1 week ago
Worcester, Massachusetts, United States U Mass Memorial Health Full timeWe are seeking a highly skilled and compassionate Ambulatory Services Representative to join our team at UMass Memorial Health. In this role, you will play a vital part in ensuring the smooth operation of our Diabetes Clinic.Key Responsibilities:1. Greet patients and visitors, confirming appointments and verifying demographic and insurance information.2....