IT Business Liaison Specialist

1 week ago


Miami, United States Banco Sabadell, Miami Branch Full time

Company Overview

Banco Sabadell is a prominent financial institution based in Barcelona, Spain, recognized as one of Europe's most established banking groups since its inception in 1881. The bank provides a comprehensive range of financial services, emphasizing professionalism and quality. In the United States, Banco Sabadell has been operating as an International Full Branch since 1993, offering Corporate Banking services to international enterprises and Private Banking services primarily to affluent individuals and families from Latin America.

Position Overview

Banco Sabadell is looking for an IT Business Liaison Specialist to be part of a dynamic team within one of Florida's rapidly expanding banks.

Key Responsibilities:

  • Ensure the reliability, performance, and advancement of IT business systems, particularly the Core Banking system.
  • Provide second-level support for core banking applications and their interfaces.
  • Manage incidents, problems, and changes in line with established procedures and service level agreements.
  • Support projects by taking the lead on key responsibilities and delivering necessary technical assistance.
  • Collaborate with product owners and process stakeholders to identify areas for process enhancements and product improvements.
  • Engage with third-party vendors to ensure timely and high-quality solutions.
  • Adhere to policies and procedures to achieve satisfactory audit results.
  • Analyze organizational business processes to identify inefficiencies.
  • Act as a subject matter expert and liaison with business stakeholders, including management, customers, and the IT team.
  • Develop business requirements, detailed functional specifications, technical data mappings, process flows, use cases, test data, and test plans.
  • Define and perform data mapping based on customer requirements.
  • Conduct system and integration testing, document and manage defects, and coordinate defect resolution and retesting.

Qualifications:

  • Experience in implementing and upgrading business systems and applications, particularly with the T24 core banking system.
  • Comprehensive understanding of the payments flow within a business is essential, with prior experience in SWIFT, Fedwire, ACH, FX, Money Markets, and payments processing. Knowledge of payments reconciliations and investigations is desirable, along with familiarity with ISO20022 and CPBR+.
  • Demonstrated expertise and over 10 years of experience in customizing relevant modules in the T24 Core Banking application, including parameters and development, particularly in FT, PI, DE, and RTGS. Exposure to TPH is advantageous, as is knowledge of IF, Clearing Framework, and IRIS APIs.
  • Minimum of 5 years of project management experience in delivering technology solutions within a defined software/systems development lifecycle.
  • At least 3 years of experience in client relationship management, with primary accountability for executive-level client relationships across departments. Ideal experience includes managing external client expectations, communications, negotiations, and feedback.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, Business Administration, or a related field from an accredited institution.
  • Bilingual proficiency in English and Spanish is required.

Banco Sabadell is an Equal Employment Opportunity Employer.



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