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IT Business Liaison Specialist

2 months ago

Miami, United States Banco Sabadell, Miami Branch Full time

Company Overview

Banco Sabadell is a prestigious financial institution based in Barcelona, Spain, recognized as one of Europe's oldest and most reputable banking entities since its establishment in 1881. The bank operates across various sectors of finance, emphasizing professional excellence and quality service. In the United States, Banco Sabadell has been functioning with an International Full Branch since 1993, providing Corporate Banking services to international enterprises and Private Banking services to affluent individuals and families primarily from Latin America.

Position Overview

Banco Sabadell is in search of an IT Business Partner to become a vital member of a dynamic team within one of Florida's rapidly expanding banks.

Key Responsibilities:

  • Ensure the reliability, efficiency, and advancement of IT business systems, particularly the Core Banking system.
  • Provide second-level support for core banking applications and their interfaces.
  • Manage incidents, problems, and changes in alignment with established procedures and service level agreements (SLAs).
  • Support projects by taking the lead on assigned responsibilities and delivering necessary technical assistance.
  • Collaborate with product owners and process stakeholders to identify opportunities for enhancing processes and products.
  • Engage with third-party vendors to ensure timely and quality delivery of solutions.
  • Adhere to policies and procedures to achieve satisfactory audit results.
  • Analyze organizational business processes to identify inefficiencies.
  • Act as a subject matter expert and liaison with business stakeholders, including management, customers, and the IT team.
  • Develop comprehensive Business Requirements, Detailed Functional Specifications, Technical Data Mapping, Process Flows, Use Cases, and Test Plans.
  • Define and execute data mapping based on client requirements.
  • Conduct system and integration testing, document and manage defects, and coordinate resolution and retesting of issues.

Qualifications:

  • Proven experience in implementing and upgrading business systems and applications, especially the T24 core banking system.
  • In-depth understanding of the entire payments flow within a business is essential, including experience with SWIFT, Fedwire, ACH, FX, and Money Markets. Knowledge of payments reconciliations and investigations is desirable, along with familiarity with ISO20022 and CPBR+.
  • Demonstrated expertise and over 10 years of experience in customizing relevant modules within the T24 Core Banking application, particularly in FT, PI, DE, and RTGS. Exposure to TPH is a plus, and knowledge of IF, Clearing Framework, and IRIS APIs is advantageous.
  • At least 5 years of project management experience successfully delivering technology solutions within a defined Software/Systems development lifecycle.
  • A minimum of 3 years of experience in client relationship management, with primary responsibility for managing executive-level client relationships across departments. Ideal candidates will have experience in external client management, including expectations, communications, negotiations, and feedback.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, Business Administration, or a related field from an accredited institution.
  • Bilingual proficiency in English and Spanish is required.

Banco Sabadell is committed to providing equal employment opportunities.