Customer Experience Ambassador

1 week ago


Short Hills, New Jersey, United States Indigo Books & Music Full time

About Us

Indigo Books & Music is a leading Canadian retailer of books, gifts, and home decor. We are committed to creating a welcoming and inclusive environment for our customers and employees.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting our products, and creating a positive shopping experience for our customers.

Key Responsibilities

  • Customer Service
    • Approach customers to offer assistance and provide personalized recommendations
    • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Product Knowledge
    • Stay up-to-date on new products, promotions, and programs
    • Use product knowledge to make recommendations and drive sales
  • Store Experience
    • Create a warm and welcoming environment on the sales floor
    • Engage with customers and create a positive shopping experience
  • Teamwork
    • Collaborate with colleagues to achieve sales goals and provide exceptional customer service
    • Contribute to a positive and inclusive team culture

Requirements

  • Experience
    • Previous experience in retail or customer service is an asset
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and adapt to changing situations
    • Strong product knowledge and ability to learn quickly
  • Availability
    • Availability to work a flexible schedule, including evenings, weekends, and holidays

What We Offer

Indigo Books & Music offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment that values diversity and promotes employee well-being.



  • Short Hills, New Jersey, United States Indigo Books & Music Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our store team, you will be responsible for creating a warm and welcoming environment for our customers, promoting authentic employee and customer experiences, and embodying the Indigo Beliefs.Key...


  • Short Hills, New Jersey, United States Indigo Books & Music Full time

    About UsIndigo Books & Music is a leading Canadian retailer of books, gifts, and home decor. We are committed to creating a welcoming and inclusive environment for our customers and employees.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our sales...


  • Short Hills, New Jersey, United States Tiffany & Co. Full time

    {"Overview": "At Tiffany & Co., we are committed to delivering exceptional customer experiences that exceed our clients\u0027 expectations. As a Client Advisor, you will be the face of our brand, embodying the Tiffany touch in every interaction. Your passion for luxury and commitment to excellence will drive our clients\u0027 loyalty and...

  • Retail Team Lead

    1 week ago


    Short Hills, New Jersey, United States Canada Goose Holdings Inc. Full time

    {"Job Title": "Retail Team Lead", "Job Description": "Unlock Your Potential at Canada Goose Holdings Inc.At Canada Goose, we're not just building a brand - we're building a community that believes in living bravely and coming together to support game-changing people. As a Retail Team Lead, you'll be a key member of our store leadership team, responsible for...


  • Short Hills, New Jersey, United States Boll & Branch Full time

    About the RoleWe are seeking a highly skilled and motivated **Retail Sales Ambassador** to join our team at Boll & Branch. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of visual presentation and housekeeping standards in our stores.Key...


  • Short Hills, New Jersey, United States Neiman Marcus Full time

    Job Summary:We are seeking a highly skilled Customer Service Concierge to join our team at Neiman Marcus. As a key member of our sales environment, you will be responsible for delivering exceptional service to our clients.Key Responsibilities:Welcome and engage with clients to understand their needs and preferences.Guide clients through their shopping...


  • Short Hills, New Jersey, United States Neiman Marcus Full time

    Service Concierge RoleWe are seeking a skilled Service Concierge to join our team at Neiman Marcus. As a Service Concierge, you will be an integral part of our selling environment, focusing on delivering exceptional service to our clients.Key Responsibilities:Welcome and engage with clients, understanding their needs and preferences.Guide clients through...


  • Short Hills, New Jersey, United States Neiman Marcus Full time

    Service Concierge RoleAs a Service Concierge at Neiman Marcus, you will be the face of our brand, delivering exceptional service to our clients. Your primary focus will be on creating a seamless and personalized experience for each guest, from the moment they enter our store until they leave.Key Responsibilities:Welcome and greet clients, making them feel...


  • Short Hills, New Jersey, United States Neiman Marcus Full time

    Service Concierge RoleAs a Service Concierge at Neiman Marcus, you will be the face of our brand, delivering exceptional service to our clients. Your primary focus will be on creating a seamless and personalized experience for our customers.Key Responsibilities:Welcome and engage with clients, understanding their needs and preferences.Guide clients through...

  • Retail Team Lead

    2 weeks ago


    Short Hills, New Jersey, United States Canada Goose Full time

    Job DescriptionJob Title: Retail Team Lead - Customer Experience ChampionJob Summary:We are seeking a highly skilled and experienced Retail Team Lead to join our team at Canada Goose. As a key member of our store leadership team, you will be responsible for creating highly engaging customer journeys and helping to cement Canada Goose as a luxury performance...


  • Short Hills, New Jersey, United States Bloomingdale's Full time

    About the RoleBloomingdale's is a leading luxury department store that offers a unique shopping experience to its customers. As a Customer Experience Supervisor, you will play a critical role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesLead the Service Center Team: Supervise and manage a team of service...

  • Sales Associate

    2 weeks ago


    Short Hills, New Jersey, United States Reiss Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Reiss. As a Sales Associate, you will be responsible for delivering exceptional customer service and supporting our management team to achieve sales and operational goals.Key ResponsibilitiesCustomer Service: Provide a premium and tailored customer...


  • Short Hills, New Jersey, United States Industrious Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Member Experience Associate to join our team at Industrious. As a key member of our community, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our members.Key ResponsibilitiesMember Onboarding: Ensure a seamless and memorable experience...


  • Short Hills, New Jersey, United States Canada Goose Full time

    Job DescriptionJob Title: Retail Team Lead - Customer Experience ChampionJob Summary:We are seeking a highly skilled and experienced Retail Team Lead to join our team at Canada Goose. As a key member of our store leadership team, you will be responsible for creating highly engaging customer journeys and helping to cement Canada Goose as a luxury performance...

  • Sales Associate

    2 weeks ago


    Short Hills, New Jersey, United States Reiss Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Reiss. As a Sales Associate, you will be responsible for delivering exceptional customer service and supporting our management team to achieve sales and operational goals.Key ResponsibilitiesProvide a premium and tailored customer service experience,...

  • Retail Team Lead

    7 days ago


    Short Hills, New Jersey, United States Canada Goose Full time

    {"Job Title": "Retail Team Lead - Experience", "Job Description": "Job SummaryAs a key member of the store leadership team, the Retail Team Lead - Experience is responsible for creating highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every...

  • Sales Associate

    7 days ago


    Short Hills, New Jersey, United States Express Full time

    {"title": "Sales Associate", "description": "OverviewExpress, a leading fashion retailer, is seeking a skilled Sales Associate to deliver exceptional customer experiences in our stores. As a Sales Associate, you will be responsible for maintaining a clean and organized sales floor, assisting customers with purchases, and providing personalized service to...

  • Sales Associate

    6 days ago


    Short Hills, New Jersey, United States Chico's FAS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a visually appealing store environment.Key ResponsibilitiesCustomer ExperienceModel and promote the Most Amazing Personal...

  • Sales Associate

    2 weeks ago


    Short Hills, New Jersey, United States Anthropologie Full time

    Job Summary:We are seeking a highly skilled and enthusiastic Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a critical role in driving sales and providing exceptional customer service to our clients.Key Responsibilities:Customer Experience:Develop and maintain a deep understanding of our products and services to...


  • Short Hills, New Jersey, United States Canada Goose Full time

    About This RoleWe are seeking a highly skilled and experienced Retail Team Lead to join our team at Canada Goose. As a key member of our store leadership team, you will be responsible for creating exceptional customer experiences and driving sales growth.Key ResponsibilitiesCustomer Experience: Deliver and model a superior customer service journey,...