Operations Manager

4 hours ago


San Mateo, California, United States CVS Health Full time
Operations Supervisor Job Description

CVS Health is seeking a skilled Operations Supervisor to join our team. As a key leader, you will support the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities:
  • Lead the store and supervisory staff in the absence of a manager
  • Ensure store operations run smoothly and efficiently
  • Supervise the store's crew through assigning, directing, and following up on all activities
  • Effectively communicate information to and from store management and crews
  • Assist customers with their questions, problems, and complaints
  • Promote CVS customer service culture and handle customer relations issues in accordance with company policy
  • Maintain customer/patient confidentiality
Requirements:
  • Deductive reasoning ability, analytical skills, and computer skills
  • Advanced communication skills, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts
Preferred Qualifications:
  • Experience as a retail supervisor
Benefits:

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, employee stock purchase plan, and paid time off.



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