Desktop Support Specialist

5 days ago


Atlanta, Georgia, United States TEKsystems Full time
Job Title: Desktop Support Technician II

TEKsystems is seeking a skilled Desktop Support Technician II to join our team. As a Desktop Support Technician II, you will be responsible for providing technical support to end-users, troubleshooting issues, and ensuring the smooth operation of desktop and laptop computers.

Key Responsibilities:
  • Provide remote desktop assistance and support over the telephone
  • Troubleshoot issues with computers, including hardware and software problems
  • Deploy security updates to systems and ensure they are secure
  • Configure and troubleshoot network connectivity and wireless access
  • Coordinate with vendors to resolve problems
  • Set up and troubleshoot domains, user accounts, and software accounts
Requirements:
  • Intermediate level of experience in desktop support
  • Excellent problem-solving and customer service skills
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
Benefits:
  • Medical, dental, and vision insurance
  • Critical Illness, Accident, and Hospital insurance
  • 401(k) Retirement Plan
  • Life Insurance
  • Short and long-term disability insurance
  • Health Spending Account
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

TEKsystems is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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