Branch Service Operations Manager

2 weeks ago


Roseland, New Jersey, United States Canon USA & Affiliates Full time

About the Position

Are you a natural leader? Do you thrive on delivering exceptional customer service while managing a skilled team of professionals? If so, you may be the ideal candidate for this role.

Canon Solutions America, a leader in technology and service solutions, is seeking a Manager of Branch Service to oversee our dedicated team of Digital Services Specialists. This team is essential in providing support and maintenance for Canon's hardware and technology solutions.

Your Responsibilities

As a key player in our organization, you will be responsible for:

  • Leading a team that provides service and support for specific business system products and services, including hardware and document management solutions.
  • Recruiting, training, and mentoring both new and existing technical representatives.
  • Effectively addressing and resolving customer concerns to ensure high levels of satisfaction.
  • Managing the warehousing process related to inventory and merchandise.
  • Facilitating the ongoing education and development of your team in line with emerging technologies in our industry.

Qualifications

Do you possess the following qualifications?

  • A Bachelor's degree in a relevant field or equivalent experience, along with at least 7 years of related experience, including management of a team.
  • Experience in service management within the office technology sector.
  • Hands-on technical experience with a strong understanding of electromechanical systems.
  • Proficiency in software applications such as Microsoft Office, Oracle, and knowledge of Internet technologies.
  • Excellent communication skills with a passion for team development.
  • Strong organizational and time management abilities.

Company Overview

Canon Solutions America, Inc. empowers businesses of all sizes with leading enterprise, production, and large format printing solutions, backed by outstanding professional services. Our commitment to fostering innovation helps enhance sustainability, improve efficiency, and manage costs through a blend of digital and traditional printing and document management solutions. As a subsidiary of Canon U.S.A., we are headquartered in Melville, NY, with service locations nationwide. Canon Inc. ranks among the top companies in the U.S. for patents granted and has been recognized as one of Fortune Magazine's Most Admired Companies.

We offer a competitive compensation package that includes medical, dental, vision, a 401(k) Savings Plan, profit sharing, educational assistance, and various recognition programs. A comprehensive list of our benefits is available upon request.

We adhere to all applicable federal, state, and local laws and regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



  • Roseland, New Jersey, United States Canon Solutions America Full time

    Manager, Branch Service About the Role Are you a natural leader with a passion for delivering exceptional customer service? If you thrive in a dynamic environment and enjoy guiding a skilled team of specialists, this position may be the perfect fit for you.Canon Solutions America is on the lookout for a Manager, Branch Service to oversee our dedicated team...


  • Roseland, New Jersey, United States Canon USA & Affiliates Full time

    About the RoleAre you a natural leader? Do you thrive on delivering exceptional customer service while managing a dedicated team of specialists? If so, you may be the ideal candidate for the position of Manager, Branch Service at Canon Solutions America.Your ImpactWe are seeking a skilled professional to oversee:A team responsible for servicing and...


  • Roseland, New Jersey, United States Canon Full time

    About Canon Solutions America, Inc.Canon Solutions America, Inc. is dedicated to enabling organizations of all sizes to thrive by providing top-tier enterprise, production, and large format printing solutions. Our offerings are complemented by outstanding professional service capabilities.Key Responsibilities:Oversee branch service operations to ensure...


  • Roseland, New Jersey, United States Canon USA & Affiliates Full time

    About the RoleAre you a natural leader? Do you thrive on delivering exceptional customer service while managing a skilled team of professionals? If so, you may be the ideal candidate for the position of Manager, Branch Service at Canon Solutions America.Your ImpactWe are seeking a dedicated individual to oversee:A team responsible for servicing and...


  • Roseland, New Jersey, United States Canon Solutions America, Inc. Full time

    Job SummaryWe are seeking a highly skilled Digital Service Specialist to join our team at Canon Solutions America, Inc. As a key member of our Field Operations team, you will be responsible for delivering exceptional service and support to our customers, ensuring their Canon-supported products are maintained to the highest standards.Key...


  • Roseland, New Jersey, United States Brown & Brown Full time

    At Brown & Brown Insurance, we pride ourselves on a culture that champions meritocracy, rewarding individuals who take initiative and prioritize the needs of our clients.We are currently in search of a Finance Operations Manager to enhance our dynamic team. This position offers a flexible hybrid work arrangement and ample opportunities for career...


  • Roseland, New Jersey, United States Virtual Full time

    Financial Operations ManagerA Leading Distribution FirmLocation: RemoteSalary: $150,000 - $200,000 + Performance BonusAbout the Company:Become part of a dynamic distribution firm celebrated for its exceptional performance and swift expansion within the sector.Key Responsibilities: Direct and nurture the finance team Optimize and oversee month-end and...

  • Accounting Manager

    1 day ago


    Roseland, New Jersey, United States Brown & Brown Full time

    About Brown & BrownBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. We are a leading insurance brokerage firm that values innovation, teamwork, and customer satisfaction.Job SummaryWe are seeking an experienced Accounting Manager to join our team in Roseland, NJ. This...


  • Roseland, New Jersey, United States Canon Solutions America, Inc. Full time

    Job SummaryWe are seeking a highly skilled Digital Service Specialist to join our team at Canon Solutions America, Inc. As a Digital Service Specialist, you will be responsible for delivering exceptional customer service and technical support to our clients. This is a full-time position that requires full-time presence at your assigned...


  • Roseland, New Jersey, United States DISH Full time

    Job OverviewCompany OverviewDISH, a subsidiary of EchoStar, has been innovating the landscape of connectivity for over four decades. Our operations encompass satellite television services, live streaming, on-demand programming, smart home installations, mobile offerings, and the development of America's First Smart NetworkTM.Our portfolio includes brands...


  • Roseland, New Jersey, United States DISH Full time

    Job DescriptionCompany OverviewDISH, a leading provider of innovative connectivity solutions, has been shaping the future of communication for over 40 years. Our business encompasses a range of services, including satellite television, live-streaming, smart home installation, mobile plans, and products. Our brands include EchoStar, Hughes, DISH TV, Sling TV,...


  • Roseland, New Jersey, United States Lexitas Legal Talent Outsourcing Full time

    Job SummaryWe are seeking a highly skilled Credit and Collections Manager to join our team at Lexitas Legal Talent Outsourcing. As a key member of our Finance Department, you will be responsible for managing the credit and collections activities of our law firm clients.Key ResponsibilitiesManage Credit and Collections Activities: Implement accounts...


  • Roseland, New Jersey, United States Beacon Pointe Advisors Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as an Associate Wealth Advisor at Beacon Pointe Advisors. As a key member of our team, you will be responsible for providing exceptional client service, assisting in investment management, and supporting the daily operations of our wealth management practice.Key...


  • Roseland, New Jersey, United States FTI Consulting Full time

    About the RoleFTI Consulting's Corporate Finance & Restructuring practice focuses on providing strategic, operational, financial, and capital solutions to clients by addressing the full spectrum of financial and transactional challenges faced by corporations, boards, private equity sponsors, creditor constituencies, and other stakeholders.Our Real Estate...


  • Roseland, New Jersey, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.Key ResponsibilitiesCustomer Service:...


  • Roseland, New Jersey, United States Hire Point Recruiting Full time

    Job DescriptionThe Surety and Bonding Manager will produce and service clients in accordance with agency guidelines, providing high-level service and insurance advice. This role involves developing, building, and maintaining strong business relationships with clients and carriers, demonstrating integrity in all interactions. The manager will achieve agency...


  • Roseland, New Jersey, United States ADP Full time

    About the RoleWe are seeking a highly skilled Tax Compliance Manager to join our team at ADP. As a key member of our payroll operations team, you will be responsible for ensuring strict adherence to all payroll tax regulations and requirements.Key ResponsibilitiesCompliance Management: Ensure compliance with federal, state, and local payroll tax laws and...


  • Roseland, New Jersey, United States SourcePro Search Full time

    Job Title: Collections/AR Specialist Location: Remote Salary: Competitive annual salary Job Type: Full-time Overview: SourcePro Search is seeking a skilled Collections/Accounts Receivable Specialist to join our dynamic accounting team. This position is ideal for an experienced professional with a solid background in accounts receivable, particularly within a...


  • Roseland, New Jersey, United States Spencer Thomas Group Full time

    Job SummaryWe are seeking a highly skilled Global Program Manager to join our team at Spencer Thomas Group. As a key member of our HCM Practice, you will be responsible for overseeing the implementation of ADP NextGen Global HCM/Payroll and Celergo for 30 countries.Key ResponsibilitiesProgram Oversight: Manage the overall Global Program, ensuring timely and...


  • Roseland, New Jersey, United States Lowenstein Sandler Full time

    About the RoleWe are seeking a highly skilled Credit and Collections Manager to join our team at Lowenstein Sandler. As a key member of our business services group, you will be responsible for managing the firm's credit and collections activities, including actively seeking collection opportunities and staying on top of accounts receivable balances.Key...