Drayage and Warehouse Operations Associate
1 week ago
Best Transportation LLC, a leading provider of drayage and logistics services, is seeking a skilled professional to support our operations and customers.
This is an office-based customer service position with a focus on import/export and transloading/warehouse experience.
Key Responsibilities:
- Provide logistics/trucking customer service with drayage and import/export knowledge/experience
- Offer customer service with a warehouse/transloading focus
- Process delivery orders from start to finish
- Communicate and provide information to assist operations and customers
- Maintain the highest level of customer satisfaction
- Provide customer reports and updates
- Coordinate with warehouse/transload team
- Coordinate with customers for shipments and pickups
- Schedule delivery appointments
Requirements:
- Solid communication and interpersonal skills
- Detail-oriented and accurate
- Strong Microsoft Office knowledge, specifically Excel and Outlook
- Positive attitude, high energy, and team player
- Excellent work ethic
- Profit Tools knowledge is a plus
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