Guest Service Ambassador

1 week ago


New York, New York, United States Executive Alliance Full time
Executive Alliance: Bilingual Concierge Opportunity

We are seeking a highly skilled and bilingual concierge to join our team at Executive Alliance in Brooklyn, NY. As a key member of our front office team, you will be responsible for creating exceptional experiences for our tenants and guests.

Key Responsibilities:

  • Ensure the security and safety of the building and its occupants
  • Provide exceptional communication skills to ensure timely notifications of deliveries and visitations
  • Organize the concierge area, including package handling, to ensure prompt delivery to tenants and guests
  • Share knowledge of services and amenities to enhance the guest experience
  • Collaborate with team members to communicate guest needs to staff and management
  • Maintain attention to detail to ensure accuracy and efficiency

Requirements:

  • 2+ years of customer service experience
  • Excellent organizational and communication skills
  • Bilingual English & Mandarin required
  • Energetic, dependable, and motivated individual
  • Prior experience with Yardi preferred

Benefits:

  • $26.00 per hour
  • Flexible schedule
  • Paid time off
  • Professional development assistance

Schedule Availability: Weekdays and weekends



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