Rehabilitation Services Coordinator

2 weeks ago

Sacramento, California, United States Allina Health Full time

Job Summary:

The Rehabilitation Services Coordinator is the first point of contact for patients or clients receiving services in the Courage Kenny Rehabilitation Institute. Ensuring the check-in process, department records and demographic information is complete and accurate. Schedules appointments for future visits.

Key Position Details:

  • Supports the West Metro resource region.
  • Required to travel to multiple locations within the region.
  • 8-hour shifts scheduled between 6:30am-6pm.
  • Receives travel reimbursement.

Job Responsibilities:

Scheduling:

  • Schedules and/or reschedules patient appointments, procedures, diagnostic tests and other related appointments.
  • Enters all scheduling documentation in the electronic medical record.
  • Registers patients, verifies insurance and obtains prior authorizations as needed.
  • Creates, deletes and modifies schedule versions and calendars to reflect changes in Therapist schedules.
  • Arranges interpreter services for patients as needed.

Administrative Department Support:

  • Provides department reception, patient check-in and telephone coverage, routing messages accordingly.
  • Organizes and maintains department records, manuals and patient education materials.
  • Participates in completion of patient data reporting requirements and compliance with regulatory standards.
  • Creates and maintains all training materials for new and current employees.
  • Assists physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.

Department Support:

  • Maintains governmental payor logs, including faxing.
  • Updates patient charts.
  • Assists department with sending email communication related to initial patient assessments.

Chart Preparation:

  • Analyzes patient records to determine if outside documents are needed.
  • Contacts document source, obtains records, scans and index into the electronic medical record.
  • Other duties as assigned.

Requirements:

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred.
  • Customer service experience preferred.

Physical Demands:

Sedentary: Lifting weight Up to 10 lbs. occasionally, negligible weight frequently.

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