Senior Admissions Counselor

5 days ago

Minneapolis, Minnesota, United States Augsburg University Full time
Job Summary

Augsburg University seeks a highly motivated and experienced Senior Admissions Counselor to join our team. As a key member of our admissions staff, you will be responsible for conducting personalized student engagement throughout the enrollment decision-making journey. Your primary focus will be on developing deeper student coaching relationships, informed and measured by data analytics and results.

Key Responsibilities
  • Direct Student Engagement: Embrace and maintain knowledge of the University's messaging and positioning to authentically articulate the Augsburg student experience. Conduct recruitment, yield, and anti-melt activities throughout the entire enrollment cycle.
  • Evaluate Admission Applications: Carefully review and assess admission applications to ensure a thorough understanding of each student's qualifications and potential fit for Augsburg University.
  • Recruitment Events: Help plan, organize, and execute engaging on-campus and off-campus recruiting events to showcase the University's programs and services.
  • Customer Relationship Management (CRM): Utilize CRM databases to manage communications, follow up, and track capacity accountability.
  • Student Success Coaching: Serve as a student success coaching role for prospective students as part of Augsburg Applies to You program.
Administrative Tasks
  • Recruitment Territory Management: Develop and manage a recruitment territory of inquiries and admitted students for each cycle.
  • Data Analysis: Analyze recruitment data to determine travel and communication plans.
  • Strategic Priority: Responsibility for an assigned area of strategic priority or initiative utilizing the objective and key results framework (OKR).
Additional Responsibilities
  • Cross-Functional Teams: Serve on cross-functional teams that impact the recruitment and retention of students.
  • Professional Development: Successfully complete Augsburg Diversity Certificate program and Edify DEIB Posture statement.
  • Communication: Attend regular staff meetings and trainings, stay informed of institutional changes, and share trends with the wider team.
  • Recruitment Strategies: Provide input on recruitment strategies, including the Augsburg Applies 2U/Power of US initiatives.
Work Environment and Physical Demands
  • Flexible Schedule: Flexible schedule including evening and weekend hours.
  • Typical Work Environment: Typical work environment is an office. Sedentary work for long periods of time.
  • Travel: Travel to events, including talking and presenting.
  • Computer and Phone Use: Regular computer and phone use.
  • Emotional Intelligence: Emotional intelligence may be needed to effectively relate to and work with students and families from diverse backgrounds.

Augsburg University offers a competitive and comprehensive total rewards program, including medical, dental, and vision coverage, a generous 403(b) matching program, and up to 100% tuition remission for employees, spouses, and dependents.

Augsburg University is an equal opportunity employer and does not discriminate on the basis of gender, sexual orientation, marital status, gender identity, race, age, disability, religion, national origin, color, or any other protected class.

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