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Customer Experience Consultant

2 months ago

Tempe, Arizona, United States CarMax Full time
About the Role

We are seeking a highly skilled Customer Experience Consultant to join our team at CarMax. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, ensuring that every interaction is seamless and hassle-free.

Key Responsibilities
  • Connect with customers to understand their needs and preferences
  • Use your knowledge of our inventory to guide customers towards the perfect vehicle
  • Ensure a smooth transition from online to in-store purchasing
  • Mentor and support colleagues to achieve sales goals
  • Acquire the necessary licenses and certifications to excel in your role
What We Offer

As a Customer Experience Consultant at CarMax, you will have the opportunity to work in a fast-paced, dynamic environment where you can grow your skills and advance your career. We offer competitive compensation, comprehensive benefits, and a supportive team environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.