Customer Experience Specialist

2 months ago


Tempe, Arizona, United States Dennys | AZ – Stine Enterprises Full time

Job Summary:

We are seeking a highly motivated and customer-focused Server to join our team at Denny's | AZ – Stine Enterprises. As a Server, you will be responsible for delivering exceptional service to our guests, ensuring a memorable dining experience that exceeds their expectations.

Key Responsibilities:

  • Greet and seat guests in a timely and courteous manner, ensuring a warm and welcoming atmosphere.

  • Take and deliver orders accurately and efficiently, ensuring that all menu items are presented in a visually appealing way.

  • Suggest new menu items and promotions to guests, highlighting the unique features and benefits of our offerings.

  • Process payments and handle cash and credit transactions with accuracy and professionalism.

  • Assist with To-Go orders and packaging, ensuring that all orders are prepared and delivered to guests in a timely manner.

  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.

  • Work collaboratively with other team members to ensure seamless service delivery and a positive guest experience.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.

  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.

  • Basic math skills and accuracy with handling cash and credit transactions.

  • Ability to lift up to 25 pounds and stand for long periods of time.

Benefits:

  • Competitive hourly rate and opportunities for advancement.

  • Flexible scheduling to accommodate your needs.

  • Meal discounts and uniform provided.

  • Opportunities for professional growth and development.

Language: English (en-US)



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