International Student Services Coordinator

2 weeks ago

Reston, Virginia, United States Commonwealth of Virginia Full time

Department: Commonwealth of Virginia - Office of International Programs

Classification: Education Support Specialist 2

Job Category: Classified Staff

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Workplace Type: Hybrid Eligible

Pay Band: 03

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

About the Department:

The Office of International Programs aims to enhance global awareness within the community by developing and executing initiatives that facilitate the integration of international students, researchers, and faculty. This office provides essential guidance on immigration, employment, and taxation issues, assists with adjustment challenges, and promotes cross-cultural understanding through various programs.

About the Position:

The International Student Services Coordinator is responsible for managing the administrative tasks that support the office's mission. This includes regulatory advising, serving as a Designated School Official, processing document requests, and providing assistance to the advising team. The role also involves managing front desk operations, communicating with students and scholars, and undertaking special projects as directed.

Key Responsibilities:

  • Assist International Advisors by utilizing the International Student and Scholar Management System and SEVIS databases to generate reports, import data, and maintain compliance with immigration regulations.
  • Act as a Designated School Official, offering regulatory guidance to F-1 students and processing various document requests. This requires thorough research and application of federal regulations.
  • Manage front desk duties, including answering calls, greeting visitors, scheduling appointments, and handling inquiries while maintaining a professional environment.
  • Support advising staff with special projects and additional tasks as assigned by leadership.

Required Qualifications:

  • Associate's degree in a relevant field.
  • U.S. Citizenship or Permanent Residency required for Designated School Official responsibilities.
  • Experience in administrative roles, client service, regulatory compliance, or higher education (typically two years post-graduation).
  • Ability to thrive in a dynamic environment.
  • Strong oral and written communication skills, particularly in conveying complex information to individuals with limited English proficiency.
  • Proficiency in safeguarding confidential information.
  • Capability to research and interpret federal regulations.
  • Attention to detail and ability to manage multiple priorities effectively.
  • Skills in Microsoft Office and Microsoft Teams.

Preferred Qualifications:

  • Bachelor's degree in a related field.
  • Knowledge of F-1 and J-1 non-immigrant student regulations.
  • Experience in an International Student Office or as a Designated School Official.
  • Familiarity with SEVIS as a Designated School Official or Alternate Responsible Officer.
  • Understanding of cultural adjustment dynamics.
  • Advanced skills in Microsoft Office Suite and web page management.

Instructions to Applicants:

Applicants are encouraged to submit their online application, including three professional references, a cover letter, and a resume.

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