Business Systems Analyst
2 weeks ago
This is a hybrid position that requires a skilled Business Systems Analyst to elicit, analyze, validate, and document detailed business, organizational, operational, and/or system requirements.
Key Responsibilities:- Formulate and define business and/or systems scope and objectives based on user needs and industry requirements.
- Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements.
- Work at the highest technical level of most phases of business and/or systems analysis, considering the business implications of the application of technology to the current and future business environment.
- Understand business and technology needs and formulate technical requirements for development teams.
- Identify and provide assistance with problem resolution, working with systems analysts and business analysts.
- Participate in meetings with vendors on new functionality.
- Consult with business partners and IT teams to resolve production issues.
- Understand technical dependencies and help envision creative solutions to both business and technical challenges.
- Negotiate and influence business system requirements direction.
- Lead/consult on escalated support issues and root cause analysis.
- Assist other team members with understanding business system requirements.
- Participate in all phases of project planning, development, and testing.
- Bachelor's degree or equivalent work experience.
- 5+ years of experience with Master Policy Record Administrative Platform.
- 5+ years of experience in a business systems analysis role.
- Experience with Microsoft suite tools (Excel, Word, PowerPoint, etc.).
- Ability to facilitate requirements sessions with diverse stakeholders.
- Ability to work in a collaborative environment.
- Ability to own and drive business analysis of a project and lead business analysis across multiple parallel initiatives.
- Ability to brainstorm and research/resolve issues creatively to meet project objectives and long-term strategy.
- Experience soliciting and drafting business requirements.
- Previous experience with working with Product, Distribution, and Policy Administration Systems and Operational support team.
- Ability to consult internally to help initiatives set direction regarding future capabilities.
- Ability to represent as a leader in both a business and technology capacity.
- Testing skills.
This role requires a highly organized, collaborative individual with a strong business acumen and ability to demonstrate accountability, agility, and courage in difficult situations.
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