Business Operations Specialist
1 day ago
HUB International is a leading insurance wholesaler and managing general agency with a strong presence in the property and casualty insurance market.
Job SummaryWe are seeking a highly skilled Business Operations Analyst to join our team. The successful candidate will work closely with our Operations Team to provide data analysis, billing research, and system migrations.
Key Responsibilities- Manage end-to-end analysis of insurance workflows and processes
- Support the integration and deployment of workflows and processes per leadership direction
- Drive scalability and integration across cross-functional teams to ensure alignment of business processes
- Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues/problems
- Assist in reviewing company statements to identify and research pending payments, including past due items
- General understanding of insurance accounting and billing
- Identify improvement opportunities and implement strategies/solutions developed in partnership with leadership
- Develop and maintain documentation to support best practices for existing employees and onboarding of new employees
- Create and maintain branch Teams Channel files and updates
- Point of contact for agency management issues and reporting
- Additional operations-related projects as defined by management
- 3-years' experience in Operations role
- Must have experience and knowledge of agency management platforms
- Impeccable organizational skills with project management experience
- Effective communicator with proven ability to collaborate cross-functionally
- Adaptable and capable of balancing competing priorities
- Strong computer skills and proficient with Microsoft Excel and use of pivot tables
- High school diploma required/College preferred
This work location can be hybrid or remote.
BenefitsHUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
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