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Business Systems Analyst

1 month ago

Springfield, Massachusetts, United States The Computer Merchant, LTD. Full time

Job Title: Business Systems Analyst

Job Summary:

The Business Systems Analyst position within the Life Platform Technology Migration team is crucial to ensuring required product modifications are identified, support of surrounding down streams and data mapping requirements.

The Business Systems Analyst will advise, research, analyze results, and document requirements. The Business Systems Analyst works closely with Business and IT teams to devise or solve complex problems considering business and/or system limitations, operating time, and form of desired results.

Responsibilities:

  • Formulate and define business and/or systems scope and objectives based on both user needs and a good understanding of applicable industry requirements.
  • Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements.
  • Competent to work at the highest technical level of most phases of business and/or systems analysis while considering the business implications of the application of technology to the current and future business environment.
  • Understand business and technology needs and formulate technical requirements for development team.
  • Identify and provide assistance with problem resolution working with systems analysts and business analysts
  • Participate in meetings with vendors on new functionality.
  • Consults with business partners and IT teams to resolve production issues.
  • Understand technical dependencies, and help to envision creative solutions to both business and technical challenges
  • Negotiate and influence business system requirements direction
  • Lead/consult on escalated support issues and root cause analysis
  • Assist other team members (Business, and Technology) with understanding the business system requirements
  • Participate in all phases of project planning, development, and testing

Preferred Qualifications:

  • Experience soliciting and drafting business requirements, and can perform requirements management planning for large scale projects
  • Previous experience with working with Product, Distribution, and Policy Administration Systems and Operational support team
  • Provide project support on an as needed basis to help set direction based on customer/agent experience as well as internal system capabilities
  • Ability to consult internally to help initiatives set direction regarding future capabilities
  • Ability to represent as a leader in both a business and technology capacity
  • Testing skills

Equal Opportunity Employer: Veterans/Disabled