Service Writer

1 month ago


Los Angeles, California, United States Constellis Full time
Job Summary

We are seeking a highly skilled Service Writer to join our team at Constellis. As a Service Writer, you will be responsible for performing various administrative services and providing general administrative support in maintaining the records associated with the day-to-day operations for all County fleet vehicles.

Key Responsibilities
  • Write vehicle repair estimates and open work orders for all County fleet vehicles.
  • Input and update vehicle maintenance information into the M5 program.
  • Assign work to automotive technicians and services technicians.
  • Manage fleet and assist with all County vehicles.
  • Answer phones and route accordingly.
  • Process invoices for payment and give approval for repairs.
  • Park, jump-start, pick up, and deliver County vehicles as needed.
  • Maintain daily vehicle accountability and parked location.
  • Assist with breakdown services, repairs, and accidents.
  • Professionally interact with customers, colleagues, and foster positive business relationships.
Requirements
  • Previous experience in the automotive service industry is preferred.
  • Must possess a valid Driver's License.
  • Must complete County requirement Live Scan.
  • Proficiency with MS Office Suite.
  • Effective oral and written communication skills at all levels of the organization.
  • Strong organizational skills with the ability to manage time and multiple priorities to completion.
  • Problem-solving skills with an analytical thought process.
  • Ability to adapt to a rapidly changing environment.
Benefits
  • Medical, Vision & Dental Insurance.
  • Paid Time-Off Program & Company Paid Holidays.
  • 401(k) Retirement Plan.
  • Insurance: Basic Life & Supplemental Life.
  • Health & Dependent Care Flexible Spending Accounts.
  • Short-Term & Long-Term Disability.
  • Personal Development & Learning Opportunities.
  • On-the-job Training, Skills Development & Certifications.
  • Employee Referral Program.
  • Corporate Sponsored Events & Community Outreach.
Work Environment

Work is typically based in one of five busy service maintenance garage environments. May require occasional on-the-road maintenance repairs. Frequent work outside and in inclement weather conditions is required, including heat, cold, and humidity. Must be willing to wear Personal Protective Equipment as required by established Company Safety Standards.



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