Assistant General Manager

7 days ago


Annapolis, Maryland, United States Annapolis Waterfront Hotel, Autograph Collection Full time
Job Summary

We are seeking an experienced and skilled Assistant General Manager to join our team at the Annapolis Waterfront Hotel, Autograph Collection. As a key member of our leadership team, you will be responsible for overseeing hotel departments and ensuring exceptional guest experiences.

Key Responsibilities
  • Leadership and Management
    • Supervise and manage hotel departments, including front office, housekeeping, and food and beverage operations.
    • Develop and implement strategies to improve departmental performance and guest satisfaction.
  • Guest Services
    • Ensure that all guests receive exceptional service and that their needs are met in a timely and professional manner.
    • Respond to guest complaints and concerns in a prompt and courteous manner.
  • Operations and Administration
    • Oversee the day-to-day operations of the hotel, including budgeting, forecasting, and reporting.
    • Ensure that all hotel policies and procedures are followed and that all staff members are aware of their responsibilities.
  • Team Development
    • Recruit, train, and develop a high-performing team of hotel staff.
    • Provide coaching and feedback to staff members to help them improve their performance.
Requirements
  • Education and Experience
    • Bachelor's degree in Hospitality, Business Administration, or a related field.
    • Minimum 2 years of experience in hotel management, with a focus on operations and guest services.
  • Skills and Qualifications
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Strong analytical and problem-solving skills.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced hotel professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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