Multilingual Room Attendant

2 weeks ago


Kansas City, Missouri, United States Caesars Entertainment Full time

Position Overview:

A Room Attendant plays a vital role within the Housekeeping division, dedicated to providing exceptional service by ensuring guest rooms are impeccably maintained, surpassing the expectations of our clientele through warm, enthusiastic, and personalized interactions.

As a Room Attendant, you will take ownership of your designated cleaning areas, showcasing meticulous attention to detail while collaborating effectively with the Housekeeping Team. Confidentiality must be upheld, and adherence to hotel and casino gaming regulations is essential.



Key Responsibilities:

Uphold the cleanliness standards established by Caesars Entertainment's housekeeping department, managing an average of 18 rooms during an eight-hour shift.

Familiarity with the correct use of cleaning agents and equipment is required. It is crucial to follow safety, security, and OSHA guidelines diligently. Handle any biohazard materials according to established protocols. Report maintenance issues promptly to your supervisor. Ensure proper management of lost and found items. Communicate efficiently with both colleagues and guests to deliver the necessary service. Demonstrate the ability to multitask effectively and interact positively with team members.

Qualifications:
Knowledge, Skills &

Preferred Education:
No formal education is required. Previous experience in housekeeping is preferred, but we are willing to train outstanding candidates. Compliance with guest service standards is essential.

Physical Requirements:
Must be physically mobile with reasonable accommodations. Capable of lifting and carrying weights between 5-15 pounds. Ability to bend, reach, kneel, twist, and grip items while working in assigned areas. Must respond to visual and auditory signals. Proficiency in reading, writing, speaking, and understanding English is necessary. Flexibility to work various shifts, including holidays and weekends, is required. Ability to operate effectively in mentally and physically demanding situations. Tolerance for secondhand smoke is necessary. Must be able to stand and work on feet for an entire shift.

This job description is not an exhaustive list of all functions that an employee in this position may be required to perform occasionally.

Providing excellent guest service is a fundamental aspect of all roles within the organization.

As such, you may also be asked to undertake additional responsibilities or tasks that contribute to delivering outstanding service.



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