Multilingual Room Attendant

2 weeks ago


Kansas City, Missouri, United States Caesars Entertainment Full time
Job Overview

Position Summary:

A Room Attendant plays a vital role in the Housekeeping division, dedicated to ensuring our guests experience exceptional cleanliness and comfort in their accommodations. This position requires a commitment to maintaining high standards of cleanliness and providing personalized service that exceeds guest expectations. As a Room Attendant, you will take ownership of your designated cleaning areas, demonstrate meticulous attention to detail, and collaborate effectively with the Housekeeping Team. Confidentiality and adherence to hotel and casino gaming regulations are essential.

Key Responsibilities:

- Uphold cleanliness standards established by Caesars Entertainment's housekeeping department, managing the upkeep of 18 rooms during an eight-hour shift.

- Knowledgeable in the proper use of cleaning agents and equipment.

- Adhere to safety, security, and OSHA regulations.

- Manage BBP and bio-hazard linens according to established protocols.

- Report maintenance issues to the supervisor promptly.

- Handle lost and found items according to company procedures.

- Effectively communicate with colleagues and guests to deliver required services.

- Demonstrate the ability to multitask efficiently.

- Foster positive interactions with team members.

Qualifications:

Preferred Knowledge, Skills & Education:

- No specific qualifications required; previous experience in housekeeping is preferred, but training is available for outstanding candidates. Adherence to guest service standards is essential.

Physical Requirements:
  • Must be physically mobile with reasonable accommodations.
  • Able to lift and carry weights ranging from 5 to 15 pounds.
  • Capable of bending, reaching, kneeling, twisting, and gripping items while performing duties.
  • Respond to visual and auditory signals.
  • Read, write, speak, and comprehend English.
  • Willingness to work flexible shifts, including holidays and weekends.
  • Ability to operate effectively in mentally and physically demanding situations.
  • Must tolerate secondhand smoke.
  • Required to stand and work on feet for up to 8 hours.
This job description is intended to provide a general overview of the responsibilities and qualifications for this position. Guest service is a fundamental aspect of all roles within the organization, and you may be asked to perform additional duties as necessary to uphold our commitment to exceptional service.

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