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Guest Room Attendant

2 months ago

Kansas City, Missouri, United States Marquee Hospitality Full time

Job Summary:

The Guest Room Attendant is a key member of the Marquee Hospitality team, responsible for maintaining the cleanliness and comfort of our guest rooms. As a Housekeeping Associate, you will work in a fast-paced hotel environment, ensuring that our guests have a positive and memorable experience.

Responsibilities:

  • Clean and maintain guest rooms to the highest standards, adhering to company protocols and procedures.
  • Restock and replenish guest amenities, ensuring a seamless and enjoyable stay.
  • Provide exceptional customer service, responding to guest requests and resolving any issues in a friendly and professional manner.
  • Collaborate with other departments to ensure that guest rooms meet our high standards in every way.
  • Retrieve, stock, and store housekeeping carts and equipment, adhering to safety and security procedures.
  • Report any missing items, damage, or mechanical issues to the Senior Housekeeper, ensuring prompt resolution.

Benefits:

  • Enjoy flexible scheduling and a supportive work environment.
  • Participate in quarterly celebrations and team-building activities.
  • Take advantage of employee perks, including hotel stays and birthday recognition.
  • Develop your skills and career through ongoing training and development opportunities.