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Multilingual Hospitality Associate

2 months ago

Kansas City, Missouri, United States Caesars Entertainment Full time

**Job Summary**

Caesars Entertainment is seeking a highly motivated and detail-oriented Guest Room Attendant to join our Housekeeping team. As a Guest Room Attendant, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms, providing exceptional customer service, and working collaboratively with our Housekeeping team to maintain the highest standards of quality and service.

**Key Responsibilities:**

  • Maintain the cleanliness and organization of assigned guest rooms, including making beds, changing linens, and restocking amenities.
  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Work collaboratively with the Housekeeping team to ensure that all guest rooms are cleaned and ready for occupancy.
  • Follow safety and security protocols to ensure a safe and secure environment for guests and staff.
  • Report any maintenance issues or concerns to the supervisor.
  • Handle lost and found items in accordance with company policies.

**Requirements:**

  • High school diploma or equivalent required.
  • Previous housekeeping experience preferred, but not required.
  • Ability to lift and carry up to 25 pounds.
  • Ability to stand and work on feet for extended periods.
  • Ability to work flexible shifts, including weekends and holidays.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.