Automotive Service Manager

1 month ago

Lake Oswego, Oregon, United States River View Ford Full time

{"h1": "Service Advisor Job Description at River View Ford", "p": "At River View Ford, we strive to create a work environment where our customers are treated with respect and dignity. Our team members are our most valuable asset, and we invest in their growth and development, resulting in exceptionally low employee turnover. Many of our employees have been with our organization for over 20 years, and we're proud of our commitment to their success.

We're dedicated to delivering an exceptional experience to our customers, earning us the highest online reputation score of all Ford dealerships in Illinois. If you're passionate about developing your automotive career at a top-notch dealership, we encourage you to apply.

**Benefits:**

* Medical and Dental Insurance
* 401(k) Plan
* Competitive Pay
* Paid Vacation
* Paid Holidays

**Responsibilities:**

* Oversee service orders and the flow of the Drive Lane to ensure customers receive prompt, courteous, and effective service.
* Take ownership of the customer's experience by completing additional tasks that leave a positive impression with the customer.
* Provide concierge support for all owner inquiries, whether phone or in-person, to ensure the customer doesn't get mishandled.
* Ensure the daily inventory of technicians' time is consistently sold to service customers.
* Distribute work between technicians efficiently.
* Answer technical questions about vehicle problems, warranties, services, and repairs.
* Maintain the Customer Success Index at or above company standards.
* Assist in diagnosing vehicle problems; order parts and tools as necessary.
* Oversee the administration of warranty claims as well as the training and supervision of the service department.
* Reinforce company policies and adhere to company standards.
* Encourage compliance with applicable laws and regulations.
* Maintain a good working relationship with factory(s) and foster positive employee relations.

**Qualifications:**

* Previous automobile experience is preferred.
* Organized and friendly personality.
* Demonstrated ability to manage others.
* Time management skills.
* Fantastic communication skills with customers.
* Professional, well-groomed personal appearance.
* Consistent record of service and sales success.
* Strong record of positive customer satisfaction results.
* Team-oriented and self-motivated.
* Able to work with little supervision.
* Clean driving record and valid driver's license.
* Ability to pass a pre-employment drug screen.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you're passionate about delivering exceptional customer experiences and growing your career in the automotive industry, we encourage you to apply for this exciting opportunity at River View Ford."

  • Senior Automotive Service Technician

    4 weeks ago

    Lake Oswego, Oregon, United States Goodyear Full time

    Goodyear **Job Summary:** As a Mid Level Automotive Technician at Goodyear, you will be responsible for performing line technician services, routine inspections and maintenance, system diagnostics, and problem-solving. **Key Responsibilities:** * Perform line technician services, including routine inspections and maintenance, system diagnostics, and...

  • Automotive Service Technician

    4 weeks ago

    Lake Oswego, Oregon, United States Malone's Garage Full time

    Job SummaryMalone's Garage is seeking a skilled Automotive Service Technician to join our team. As a key member of our team, you will be responsible for the timely completion of assigned repair, warranty, and preventive maintenance service on automobiles.Key Responsibilities:Review service orders and inspect vehicles for additional repairs or...

  • Automotive Mechanic

    4 weeks ago

    Lake Oswego, Oregon, United States Ryan Buick GMC Full time

    Experienced Automotive Technicians WantedWe are seeking skilled Automotive Technicians to join our team at Ryan Buick GMC in Minot, North Dakota. As a valued member of our team, you will have the opportunity to work with state-of-the-art technology and enjoy a competitive salary of $30-$45/hour, depending on experience and education.Benefits PackageGenerous...

  • Automotive Senior Technician

    4 weeks ago

    Lake Oswego, Oregon, United States Bridgestone Americas Full time

    Senior Automotive TechnicianBridgestone Retail Operations is part of Bridgestone Americas, a leading tire and automotive services company. We are seeking a highly skilled Senior Automotive Technician to join our team.As a Senior Automotive Technician, you will be responsible for diagnosing and repairing complex automotive issues, including drivability and...

  • Logistics Coordinator

    3 weeks ago

    Lake Oswego, Oregon, United States O'Reilly Automotive Full time

    Key Responsibilities:As a Delivery Specialist at O'Reilly Automotive, you will be responsible for safely delivering parts and products to customers using a company-provided vehicle. Additionally, you will be responsible for the cleanliness and standard maintenance of delivery vehicles to ensure efficient deliveries.Delivering Results:Quality check orders...

  • Automotive Master Technician

    3 weeks ago

    Lake Oswego, Oregon, United States Promotive Full time

    Job DescriptionAUTOMOTIVE TECHNICIAN - ASE Master or A Level10+ YEARS EXPERIENCE REQUIREDMonday through Friday$68K - $90K BASE SALARY PLUS Productivity Bonuses Earning Potential of $123K AnnuallyPromotive is seeking a skilled Automotive Technician to join our team. As an auto mechanic, you will play a crucial role in inspecting, diagnosing and repairing all...

  • Automotive Key Sales Representative

    3 weeks ago

    Lake Oswego, Oregon, United States The Sunbeam TX Full time

    Job DescriptionThe Sunbeam Team is excited to announce a new opportunity for an Automotive Key Sales Representative. This Full-Time position is designed for an aspirant aiming to deepen their expertise in automotive marketing and retail management while working hands-on under the supervision of experienced professionals.This role is ideally suited for those...

  • Automotive Technician

    4 weeks ago

    Lake Oswego, Oregon, United States Goodyear Full time

    Join the Goodyear team and take your career to the next level as a Mid-Level Automotive Technician. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the highest level of quality in all aspects of vehicle repair and maintenance. **Key Responsibilities:** * Diagnose and repair complex vehicle...

  • Automotive Repair Technician

    3 weeks ago

    Lake Oswego, Oregon, United States Caliber Collision Centers Full time

    Job SummaryCaliber Collision Centers has an immediate opening for a skilled Auto Mechanic to join our team. As a key member of our repair team, you will be responsible for testing and adjusting repaired systems to meet manufacturers' performance specifications, repairing and/or replacing engine components, brake systems, steering and air bag systems, and...

  • Automotive Sales Professional

    4 weeks ago

    Lake Oswego, Oregon, United States River View Ford Full time

    About the RoleWe are seeking a highly motivated and customer-focused Automotive Sales Associate to join our team at River View Ford. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key ResponsibilitiesNurture long-term relationships...

  • Advanced Automotive Brake Specialist

    3 weeks ago

    Lake Oswego, Oregon, United States Goodyear Full time

    Hiring ImmediatelyAbout GoodyearGoodyear is a leading tire company with a long history of innovation and excellence.Job SummaryWe are seeking an experienced Brake Technician to join our team in Lake Oswego, OR.Job DescriptionAs an Advanced Automotive Brake Specialist at Goodyear, you will be responsible for performing brake repairs, fluid exchanges/flushes,...

  • Automotive Sales Representative with Excellent Customer Relationships

    2 weeks ago

    Lake Oswego, Oregon, United States River View Ford Full time

    River View Ford is a leading dealership in IL, committed to delivering exceptional customer experiences and fostering a positive work environment.We are seeking an Automotive Sales Associate to join our team, who can build strong relationships with customers, develop product knowledge, and drive sales growth.Company OverviewAt River View Ford, we pride...

  • Service Manager

    3 weeks ago

    Lake Oswego, Oregon, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    Job DescriptionA leader in HVAC solutions, DAIKIN COMFORT TECHNOLOGIES DIST INC is seeking a highly skilled Service Manager to join our team. As a key member of our Technical Services department, you will be responsible for providing leadership, direction, and oversight to our engineers, managers, and product specialists to achieve department and company...

  • Customer Service Representative

    3 weeks ago

    Lake Oswego, Oregon, United States Goodyear Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. In this role, you will be responsible for delivering exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Provide outstanding service to guests, ensuring their needs are met and...

  • Clinical Services Manager

    3 weeks ago

    Lake Oswego, Oregon, United States Providence RN Careers Full time

    Care Management Department DirectorProvidence Portland Medical Center is seeking a highly skilled and experienced Care Management Department Director to lead our team of clinical care managers. As a key member of our leadership team, you will be responsible for the direction and management of the inpatient Care Management Department, providing leadership and...

  • Diesel Service Technician

    4 weeks ago

    Lake Oswego, Oregon, United States Central States Bus Full time

    Job Title: Diesel Service TechnicianWe are seeking a skilled Diesel Service Technician to join our team at Central States Bus Sales. As a Diesel Service Technician, you will be responsible for performing maintenance and repair on a wide variety of diesel-powered vehicles and equipment.Responsibilities:Perform mechanical work on diesel-powered vehicles and...

  • Collision Estimator

    3 weeks ago

    Lake Oswego, Oregon, United States Caliber Collision Centers Full time

    Job SummaryCaliber Collision has an immediate opening for a Collision Estimator to perform various duties, including writing estimates, conducting process reviews, checking in customer vehicles, and finalizing total loss administration. The ideal candidate will have 2+ years of collision estimating experience, a valid driver's license, and a Motor Vehicle...

  • Food Service Operations Manager

    4 weeks ago

    Lake Oswego, Oregon, United States Aramark Full time

    Job SummaryAramark Healthcare+ is seeking a highly skilled Food Service Manager to oversee food and nutrition operations at Oswego Hospital in Oswego, NY. The successful candidate will assist the Food Service Director in managing patient feeding, retail & catering, and production/culinary operations.Key ResponsibilitiesDeliver strong operational performance...

  • Surgical Services Associate Manager

    3 weeks ago

    Lake Oswego, Oregon, United States HR Recruiting Services Full time

    Surgical Services Associate Manager Job DescriptionThe Surgical Services Associate Manager is a key member of the surgical services team, responsible for providing support and assistance to the Manager for the daily operations of surgical services, including the Operating Room, SPU/PACU, and Endoscopy. This role requires effective management of unit...

  • Surgical Services Associate Manager

    4 weeks ago

    Lake Oswego, Oregon, United States HR Recruiting Services Full time

    Surgical Services Associate Manager Job DescriptionThe Surgical Services Associate Manager plays a crucial role in supporting the Manager for the daily operations of surgical services, including OR, SPU/PACU, and Endoscopy. This position requires effective management of unit operations, including planning, resource allocation, and staff management.Key...