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Counter Sales Representative

2 months ago

Virginia Beach, Virginia, United States D&L Parts Co Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Counter Sales Representative at D&L Parts Co. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Develop and maintain strong relationships with customers to understand their needs and provide tailored solutions.
  • Provide expert knowledge of our products and services to customers, including HVAC and appliance parts, equipment, and supplies.
  • Process orders and inquiries in a timely and efficient manner, ensuring high levels of customer satisfaction.
  • Work closely with internal teams to resolve customer complaints and issues in a professional and courteous manner.
  • Stay up-to-date with industry trends and developments to provide customers with the latest information and solutions.
  • Contribute to the growth and development of our sales team by sharing knowledge and best practices.
Requirements
  • High school diploma or equivalent required; 2+ years of experience in HVAC/Appliance customer service, sales, or maintenance preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Basic computer skills and proficiency in Microsoft Office applications.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading company in the HVAC and appliance industry.