Customer Service Agent

4 weeks ago


Mansfield, Ohio, United States State Farm Insurance Full time

State Farm Insurance

**Job Summary:**

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.

**Key Responsibilities:**

* Assist customers with policy changes, inquiries, and complaints
* Provide accurate and timely information regarding insurance products and services
* Process policy applications, renewals, and cancellations
* Handle billing and payment inquiries
* Resolve customer issues and complaints in a professional and efficient manner
* Collaborate with team members to ensure customer satisfaction
* Maintain accurate customer records and update information as needed
* Follow company policies and procedures to ensure compliance with insurance regulations
* Stay updated on industry trends and changes in insurance policies
* Continuously improve knowledge and skills through training and development opportunities

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

**Requirements:**

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment
* Proficiency in Microsoft Office and other software applications

**If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.**



  • Mansfield, Ohio, United States Chad Kingery - State Farm Agent Full time

    h3Job Description/h3As a Customer Service Representative with Chad Kingery - State Farm Agent, you will play a vital role in generating exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career...


  • Mansfield, Ohio, United States Best Western Full time

    Key Responsibilities:As a Front Desk Agent at Best Western, you will be responsible for maintaining an inventory of vacancies, reservations, and room assignments. You will also take same-day reservations and future reservations when necessary. Additionally, you will be knowledgeable about room locations, types of rooms available, and room rates. Your duties...


  • Mansfield, Ohio, United States Brian Gates - State Farm Agent Full time

    Job OverviewAs a State Farm Agent Team Member for Brian Gates - State Farm Agent, you will play a key role in building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance.ResponsibilitiesProvide exceptional customer service, responding to inquiries regarding insurance...


  • Mansfield, Ohio, United States Justin Haddad - State Farm Agent Full time

    Job OverviewState Farm Insurance Agent, Justin Haddad, is seeking a highly motivated and results-driven Producer to join our team. As a Marketing Representative, you will be responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate products and services. You will work closely with the agent to establish...


  • Mansfield, Ohio, United States Michael Lybarger - State Farm Agent Full time

    Job DescriptionWe are seeking a dedicated individual to join our team as an Account Manager - State Farm Agent Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service, addressing inquiries related to insurance availability, eligibility, policy amendments, transfers, claim submissions, and billing...


  • Mansfield, Ohio, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Mansfield, Ohio, United States Family Dollar Full time

    Customer Service RepresentativeFamily Dollar is seeking a Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our customers.Key Responsibilities:Provide exceptional customer service to all customersGreet customers and assist them with selection of...


  • Mansfield, Ohio, United States StarTek Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Tech Associate to join our team at Startek. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and driving customer satisfaction.Key ResponsibilitiesProvide timely and effective...


  • Mansfield, Ohio, United States Staffmark Full time

    We are seeking an experienced Customer Service Representative to join our team at a leading e-commerce company specializing in personalized products and custom design. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely...


  • Mansfield, Ohio, United States IDEX Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesAssist customers with order preparation and placement, as...


  • Mansfield, Ohio, United States StarTek Full time

    Job Title: Customer Service AssociateAbout the Role:We are seeking a highly skilled Customer Service Associate to join our team at StarTek. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:* Provide timely and effective...


  • Mansfield, Ohio, United States NextGen Supply Group Full time

    Job OverviewThe Customer Service Representative will interact with customers and sales representatives via telephone, email, or in person to provide support and information on products or services.Responsibilities Include:Collects and enters orders for new or additional products or services into an ERP system.Identify and assess customers' needs to achieve...


  • Mansfield, Ohio, United States Circle K Full time

    Customer Service Representative Job DescriptionAt Circle K, we are looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and...


  • Mansfield, Ohio, United States 84 Lumber Full time

    Customer Service RepresentativeAt 84 Lumber, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our region, you will be responsible for all administrative and customer service related duties. Your primary focus will be on office organization, invoicing, sales support, product delivery, and general customer...


  • Mansfield, Ohio, United States Staffmark Full time

    Customer Service Representative - A Rewarding OpportunityStaffmark is seeking a skilled Customer Service Representative to join our dynamic team in Ontario, OH. As a key member of our team, you will be responsible for delivering exceptional customer service via phone, email, and live chat.Key Responsibilities:Respond to and resolve customer inquiries in a...


  • Mansfield, Ohio, United States StarTek Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, resolving issues and answering questions in a timely and professional manner.Key ResponsibilitiesProvide excellent...


  • Mansfield, Ohio, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our store team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your key responsibilities will include:Main Responsibilities:• Greet customers and assist them with selecting merchandise• Complete...


  • Mansfield, Ohio, United States Dayton Freight Full time

    OverviewDayton Freight offers a dynamic and supportive work environment for our Customer Service Representatives. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and support.ResponsibilitiesProvide timely and accurate assistance to customers via phone, email, and in-personProcess freight requests,...


  • Mansfield, Ohio, United States Staffmark Full time

    Customer Service Representative OpportunityStaffmark is seeking a skilled Customer Service Representative to join our team in Ontario, OH. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients via phone, email, and live chat.Key Responsibilities:Respond to and resolve customer inquiries in a...


  • Mansfield, Ohio, United States Mr Appliance Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Mr. Appliance. As a key member of our office team, you will be responsible for providing exceptional customer service by creating World Class customer service experiences for customers with broken appliances.Key Responsibilities:Answer incoming calls and empathize with the...