Customer Service Representative
3 days ago
We are seeking a highly skilled and customer-focused Customer Service Tech Associate to join our team at Startek. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and driving customer satisfaction.
Key Responsibilities- Provide timely and effective resolution to customer inquiries and issues
- Utilize strong communication and problem-solving skills to resolve customer complaints
- Work collaboratively with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
- Participate in ongoing training and development to improve customer service skills
- Paid training and continuous development opportunities
- Promotion opportunities within the company
- Medical, dental, and vision benefits after 60 days of employment
- 401K and stock plan participation
- Paid time off to enjoy time with friends and family
- 18 years of age or older
- High school diploma or equivalent
- Previous experience interacting with customers/clients, solving problems through troubleshooting, and creating connections
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet customer satisfaction targets
Startek is a leading provider of customer experience solutions, with a global presence and a commitment to delivering exceptional service to our clients. We value our employees and offer a range of benefits and opportunities for growth and development.
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Customer Service Representative
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