Customer Service Expert

4 weeks ago


Mansfield, Ohio, United States Staffmark Full time

Customer Service Representative - A Rewarding Opportunity

Staffmark is seeking a skilled Customer Service Representative to join our dynamic team in Ontario, OH. As a key member of our team, you will be responsible for delivering exceptional customer service via phone, email, and live chat.

Key Responsibilities:

  • Respond to and resolve customer inquiries in a timely and professional manner.
  • Follow up on order issues and implement process enhancements to improve customer satisfaction.
  • Identify areas for improvement based on customer feedback and suggest solutions to drive business growth.
  • Communicate effectively with customers through various channels.
  • Manage orders through our company system.

Requirements:

  • Two years of call center/customer service experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

What We Offer:

  • Daily pay by direct deposit or pay card.
  • Medical, dental, and vision insurance.
  • Life insurance and 401(k) plan.
  • Short-term disability and referral bonus potential.
  • Employee discounts and professional development opportunities.

We are excited to welcome a dedicated and customer-focused individual to our team. If you are passionate about delivering exceptional service, please apply today.


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