Customer Service Expert
4 weeks ago
Customer Service Representative - A Rewarding Opportunity
Staffmark is seeking a skilled Customer Service Representative to join our dynamic team in Ontario, OH. As a key member of our team, you will be responsible for delivering exceptional customer service via phone, email, and live chat.
Key Responsibilities:
- Respond to and resolve customer inquiries in a timely and professional manner.
- Follow up on order issues and implement process enhancements to improve customer satisfaction.
- Identify areas for improvement based on customer feedback and suggest solutions to drive business growth.
- Communicate effectively with customers through various channels.
- Manage orders through our company system.
Requirements:
- Two years of call center/customer service experience.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
What We Offer:
- Daily pay by direct deposit or pay card.
- Medical, dental, and vision insurance.
- Life insurance and 401(k) plan.
- Short-term disability and referral bonus potential.
- Employee discounts and professional development opportunities.
We are excited to welcome a dedicated and customer-focused individual to our team. If you are passionate about delivering exceptional service, please apply today.
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