Insurance Support Specialist

1 week ago


Johnston, Iowa, United States State Farm Insurance Full time
Job Overview

A Customer Service Representative plays a crucial role at State Farm Insurance by providing exceptional support to customers. They are responsible for assisting with inquiries, addressing complaints, and facilitating policy changes in a professional manner.

Key Responsibilities:
  • Providing accurate and timely information to customers
  • Processing policy applications and renewals efficiently
  • Handling billing and payment inquiries in a prompt and courteous manner
  • Resolving customer complaints through effective communication and problem-solving skills
  • Maintaining accurate and up-to-date customer records
  • Collaborating with team members to ensure seamless customer service
Required Skills and Qualifications

To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should be proficient in using computer software and have basic math skills.

Benefits

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. Additionally, you will receive comprehensive benefits, including medical, dental, and vision coverage, as well as opportunities for career growth and development.



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