Logistics Field Specialist

4 weeks ago


Charleston, West Virginia, United States Riverstone Logistics Full time
Job Summary

Riverstone Logistics is seeking a highly skilled Field Quality Specialist to join our team. As a Field Quality Specialist, you will be responsible for ensuring the quality of our logistics operations and providing exceptional customer service.

Key Responsibilities
  • Conduct regular audits to ensure compliance with site readiness guidelines, specifications, and regulations.
  • Establish and maintain positive working relationships with construction managers, business partners, and other stakeholders.
  • Coordinate and execute delivery and installation routes, site verification forms, and rescheduling with construction managers.
  • Cross-collaborate with General Manager, Routers, Builders, Clients, and 3rd party Motor Carrier delivery and installation teams via phone calls, emails, text messages, or TEAMs chats.
  • Schedule and reschedule orders in client's system.
  • Maintain an overall understanding of client or builder needs and requirements.
Requirements
  • Must have reliable transportation to commute to the workplace and attend client meetings as necessary.
  • Experience in construction, delivery, install, and appliances.
  • Attention to detail and strong work ethic.
  • Communicate honestly and respectfully.
Preferred Qualifications
  • Experience in installation of appliances preferred.
  • Experience in quality control or scheduling preferred.
Work Environment

The Field Quality Specialist will work in a fast-paced logistics environment, requiring the ability to remain stationary for long periods of time and communicate effectively with coworkers and outside stakeholders. The position may require extended work hours and travel.

Riverstone Logistics is an Equal Opportunity Employer and a Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.



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